Kryptronic Software Support Forum

For the last couple of weeks I have to disable guest checkout because of this this error.  A previous post prompted no response.  But it's important to have this facility as not everyone like the idea of creating accounts.  This suddenly happened without anything on the site being changed for weeks.

All fields are present when completing form - res/com, etc, etc.  But every time it comes back with this error

"You did not complete all of the required fields before submitting information. Please try again"

I have enabled debug, but even though I can see where the error happens, I have no idea how to sort it!

This is part of the debug file

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gbu_olp_paypalprod::constructor: Accessed.

gbu_olp_paypalprod::constructor: Determined application id as 'gbu0'

gbu_olp_paypalprod::load_object: Cached object returned: KHXC_DB_1 Class: KHXC_DB

gbu_olp_paypalprod::load_object: Cached object returned: KHXC_Display Class: KHXC_Display

gbu_olp_paypalprod::load_object: Cached object returned: KHXC_Remote Class: KHXC_Remote

gbu_olp_paypalprod::load_object: Cached object returned: KHXC_XML Class: KHXC_XML

gbu_olp_paypalprod::load_object: Cached object returned: KHXC_Crypt Class: KHXC_Crypt

gbu_olp::load_object: Cached object created: GBU_OLP_paypalprod Class: GBU_OLP_paypalprod

gbu_olp_paypalprod::print_message: Printing message 'reqnotcompgen' for application 'gbu0'.

khxc_db_mysql::xsql_do: The MySQL extension executed statement: SELECT app, msgtype, stringdisp

FROM khxc_messages WHERE (app='gbu0' OR app='khxc') AND (stringmsg='reqnotcompgen') ORDER BY id

ASC

khxc_display::include_file: Started file: /core/KHXC/includes/systemmsg.php

khxc_display::include_file: Completed file: /core/KHXC/includes/systemmsg.php

gbu_olp_paypalprod::print_message: Completed printing message 'reqnotcompgen' for application

'gbu0'.

gbu_olp_paypalprod::validate: Required fields not completed.

gbu_olp::gwprocinternal: Processed order.

gbu_olp::gwprocinternal: Received bad response. Returning to checkout.

gbu_olp::exec_namespace: Validated namespace 'checkout'. Located with id 'gbu0.checkout'.

gbu_olp::exec_namespace: Located user's group in allowed group.

gbu_checkout::constructor: Accessed.

gbu_checkout::constructor: Determined application id as 'gbu0'"

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Help needed urgently, please.