Kryptronic Software Support Forum

ellehazen · 02-27-2008 21:16:23

I am freaking out... there is all kinds of stuff not working on my site all of the sudden!!!!

-Shipping Charges are not being applied to the final total
-Prices are not adjusting with defined product options- only being charged the base price no matter what options are selected.
-The dynamic price adjustment isnt showing up on product detail pages any more
-Lots of my products for which i just updated sizes are saying they cannot be added to the cart due to the inventory, when the inventory for those sizes are indicated in optionsel.csv to be in stock....

HELP!!!!!!!

You can check out
https://forum.kryptronic.com/viewtopic.php?id=20378
for more details on a couple of these probs...

rachaelseven · 02-28-2008 08:39:32

The shipping problem is due to the fact that you have a colon ( : ) in the shipping method name, ie:

Ground shipping UPS/FedEx/USPS

Remove that colon from the shipping method name in the custom shipping script (use a dash or something else instead) and the shipping charge problem should be fixed.

rachaelseven · 02-28-2008 08:44:14

The problem with the options appears to be due to the use of quotation marks (as inch symbols) in the option names. Try using the abbreviation for inch instead and see if that fixes it.

ellehazen · 02-28-2008 15:53:09

Oh my god, you are a LIFESAVER!!! I think I got the shipping and the options and inventory things all working now....

...although I am seriously confused as to why these things were working for so long and they just stopped??? hmmm...

anyhow, THANK YOU, THANK YOU, THANK YOU!!!!!! YOU ROCK.... you totally saved me!

rachaelseven · 02-28-2008 16:06:21

You're very welcome - I'm glad it is working again! As for why it was working before, I can only guess that either you changed the names or something in your editing changed the file in some way. For example, if Excel substituted a quotation mark where CCP had used a pair of apostrophes (it usually does that to keep the database integrity), that could have caused the problem. Anyway, the important thing is that it is working now :-)

Kryptronic Software Support Forum

#1 02-27-2008 21:16:23

Shipping Charges not being added/ Prod Option charges not being added

#2 02-28-2008 08:39:32

Re: Shipping Charges not being added/ Prod Option charges not being added

#3 02-28-2008 08:44:14

Re: Shipping Charges not being added/ Prod Option charges not being added

#4 02-28-2008 15:53:09

Re: Shipping Charges not being added/ Prod Option charges not being added

#5 02-28-2008 16:06:21

Re: Shipping Charges not being added/ Prod Option charges not being added

Board footer