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#1 12-03-2007 06:21:56

tillybalou
Member
Registered: 06-25-2006
Posts: 6

Can't get into website ... error message is ...

Script Execution Error
The following error was just encountered:

DBI connect('host=213.171.218.234;database=tillybaloushop','tillydatabase',...) failed: Access denied for user 'tillydatabase'@'server213-171-218-201.livedns.org.uk' (using password: YES) at /home/fhlinux201/t/tillybalou.com/user/htdocs/cgi-bin/ccp51/library/common/database.pl line 232

Anyone any ideas ... I'm not a techi BTW

Thanks ~x~

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#2 12-03-2007 07:38:04

TerryA
Member
From: Sanford, Fl
Registered: 07-14-2003
Posts: 1322
Website

Re: Can't get into website ... error message is ...

First thing I would check is to see if you are using all the space you are allotted for your website.  When you get close to or at full capacity, MySQL will bomb.  If you have plenty of room let on your site, then call your host.

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#3 12-11-2007 03:37:18

Conor Maxwell
Member
Registered: 06-19-2007
Posts: 5

Re: Can't get into website ... error message is ...

It looks like your Host company is FastHosts.
They have just changed the database (and control panel) passwords of all their customers following a security breach.
You'll need to contact them if they haven't sent you a letter about it.
Tel : 0870 888 3600, but be prepared to wait c 20 mins, as they are v busy !
(The same has happened to me.)
Conor

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