Kryptronic Software Support Forum

This is crazy, I'm really begining to hate this package

pippins wrote:

Surely a global password could be put in somewhere to disable required login for retail customers, or some fix for this as it's anti-ecommerce

A few CCP6 users feel this, but to be truthful its never stopped a bookshop named after a river to become the biggest player in ecommerce, and I'm sure, that if making customers sign up for an account to buy something drove down their sales they would have removed it from their website long ago.

if all you want, is to get people through the checkout as quick as possible, then you have less change of a returning customer, having them take a minute to setup an account gives you a greater change of their returned custom, but then this depends on how much you put in to retaining them.

For some products it makes sense to setup an account (regular repeat orders), but without a doubt the simpler the process the more likely a visitor is to complete a sale. I see the FORCED account setup as one more barrier to accomplishing that.
I still don't see why it has to be mandatory, why is there not an option to turn this off?

heres the posting i was talking about

webmaster wrote:

I'll look into releasing an update that contains checkout without an account - but it may take a while and may not even be doable under the new architecture.  There is so much security built into the order processing and tracking functions in the program that I'm not sure if this can be done or not.  The addition of a cancel button should be easy, though.

The reason we went with an account-based checkout in this version is that it improves security and decreases the number of steps to checkout.  I haven't heard anyone complain that checkout is too long (so that worked) and we have had no security issues reported (so that's good too).  The fact that we're only asking for two additional entries (password & confirm password) and have shipping quotes, sales, discounts and taxes all calculated on the first checkout page automatically is HUGE!

you can read the full topic here

whats your website addy, or post the link that gives you a 404, could be a ssl setup error

http://www.getupandgrow.ie/khxc/index.p … ortrelay=1

The above is the CREATE NEW ACCOUNT that does not display

wwwgetupandgrow.ie/khxc/index.php

sorry I forgot the KHXC folder.

As of April 7,2007 at 10:17 UTC your website DNS name has not been listed by the registration services. This seems to be a new registered name or you have just changed the nameserver.

Quote
Welcome to getupandgrow.ie
       
Your account has been created.
You can access your Web site right away using d56517.u25.darklite.ie. Over the next few days, DNS servers all across the Internet will update themselves with your new site name. Once that happens, you will be able to access your site at its permanent address, getupandgrow.ie.



Mike Simpson
wwwdjshopper.net

I have set up a user as a wholesale account, and applied a percentage discount. At the product level I have also set a specific price for wholesalers.
However, on the front end, when I log in as that user (a) the login page is not displayed as a wholesaler account (which I have seen other postings relate to) and (b) the price of the product has not changed.

Any help would be greatly appreciated.