Kryptronic Software Support Forum

bump.. 

Has anyone else run into this problem?  I know I can change the way products display on the splash and other pages.  But on a main category page, I only want subcategories to show.  I assume there is a way around this, right? 

It makes my site look cluttered

Thanks slydog.  I will give that a go and see how it works.

Are you sure that the category that the items are displaying in are not calling the items directly, or that the items aren't set to display in those categories? What is your site address so we can look at it?

John

Go to Home > ClickCartPro > Catalog: Categories, Products and Options > Manage Online Store Products and check the Product Display Areas entry’s these control where the individual product is displayed.

Mike Simpson
wwwdjshopper.net

Hi,

I have the same issue - there are Items being displayed in the sub-cat listings - even though they are not being called from either the category or the product fields.

I am guessing that this was due to the import process (from ccp5.1 to ccp6).

I have a lot of sub-cats - in excess of 100 - so cloning is not really an option.

Nick or suport team is there a better option? Is there sometjing I can do via MySQL?

Neil

I still have the same issue actually.  I managed to fix it by cloning directories and it seemed to fix it.  However, I made some adjustments to my site and soon there after, the same thing again.  Still only in some categories,not all.  This proves to me it is not any optional settings within the catalog display. 

I also would like to know to cause of this. When I tried my previous method of cloning the directories under different names again, then back to the original name (after deleting the renamed clone), they still appear.  It makes my site look silly as they only show 1 item per line, and I REALLY cannot have any items shown in category/subcategory pages until the user navigates to the category in which the product is intended to display. 

A reason for this would be appreciated, and a fix or means to resolve it necessary for me to continue using the product.

Nick you have to be kidding me!!

The reason is most definetly (2) - but relates to the reference string as opposed to the display name.

Because CCP doesn't offer a logical way to select/group subcategories and products (at least in my view) - I tried a logical naming approach.
My reasoning was pretty simple. If I have one category and 3 levels of subcategory - then by including the main category name in the sub-cat - I could easily identify and include the subcats.

Now you tell me they have to be unique!
I'll be starting from scratch :-(

This is what I currently have - for both the reference string and in some cases the display name.

Main Cat:               mymain
Sub Cat level 1:     mymain_sc1
Sub Cat level 2:     mymain_sc1_sc2

Product is ONLY associated with category mymain_sc1_sc2 - but is also appearing in mymain_sc1!

Why is it doing a LIKE search?
We are required to explicitly enter the related category for a product - shouldn't it just look for that category?

Is there another solution. I have 400 products and probably in excess of 250 subcategories.
I would have to renter the subcats in order to create new reference strings - unless you have some funky SQL query?

Hope you can help - this is urgent!

Neil

Thanks Nick - that worked great and only took a short time.

Another question I have (which is probably answered by your server load column) but is it possible, where there are multiple levels of subcats - for CCP to ONLY show subcats which have products? Would a custom mod be possible or would it be overly complex?

So my main cats would all have a similar subcat level 1  and level 2 - for consistency.
However not every subcast2 would have an associated product.

Rather than have the user browse to an empty cat - I'd prefer to not show the subcats.
You would typically see this in business directory listing software.

Thanks again for quick response.

Neil

Hi Nick,

Whats your definition of relatively small number of products - I would think there will probably be a max of 500 - currently around 200.

I also noticed something odd with breadcrumbs in location.
If I "browse" using the breadcrumbs - go up a cat and back down to an different item - then back again.

The breadcrumb doesn't show the "current" path - instead it shows the path I just took.

I assume its not meant to work like that ... but maybe it is :-)

Neil

Last edited by ndoherty (05-29-2007 16:18:35)

Nick,

I PM's you last week on this. I think I have the same issue again - products showing up in categories because of the %like% search.

Can you check and confirm this is the case please - its urgent.

Basically I have the following category definitions - note I'm using category identifiers and not names.

MAIN             mymain

CAT Level 2    mymain_SC1
CAT Level 3    mymain_SC1_A
CAT Level 3    mymain_SC1_B

CAT Level 2    mymain_SC2
CAT Level 3    mymain_SC2_A
CAT Level 3    mymain_SC2_B

If I add a Product and define the Related Categories as:   mymain_SC2_A

The product is also showing in the:
  mymain_SC2
category

Is this because of the naming and the "like" search?
Can I force search to be more strict?

Last edited by ndoherty (07-02-2007 18:26:55)

I had the same issue in regards to the category and "like" search. 

I found the best way around it was to use a hyphen instead of an underscore.  Therefore and alternate solution would be suspension-SCANIA. 

You can quickly change all the underscores by exporting your category to a csv and do a find/replace in excel and import the new category listing.

Ndoherty,

What is the exact names of the categories?  When I had this , with the help of Dave, we noticed the underscore is acting as a "wildcard" and any term in between the underscores would be picked up in other categories with the same sequence (ie SC2).   

As mentioned above, I think the best way to assure everything works the way you want is to rename the categories with a hyphen in place of the underscores.  I had roughly 100 categories and it took me a minute to make the change in excel and upload them too CCP.