Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 03-18-2003 12:08:12

BooBoo
Member
From: Anaheim, CA
Registered: 07-25-2003
Posts: 147
Website

Progress Screen between submitting CC and receiving a reponse

We have noticed, that due to poor response times from LinkPoint, at times, the customer will see a blank white screen from the time that the submit button is clicked to when the response is received.

Instead of the white screen, I would like to display some sort of progress screen.  One that would give a sense that some sort of processing is occurring.

How do I add/modify to get this effect?

Also, if the return is negative, then instead of the generic page, I would like to return to the submission page.  This would allow the customer to change the information (card number mistyped, expiration date, invalid address/zip).  This would open up another can of worms as LinkPoint will not allow a resubmission of an order number.  The order number would have to be changed.

We're all humanary stew, if we don't pledge allegiance to the Black Widow!


--
Keith Roberts
IT Manager
Laptops For Less, Inc
keith@getadeal.com
<a href="http://www.laptopsforless.com">Your source for laptop batteries, pda batteries, digital camera batteries, cell phone batteries, and accessories</a>

Offline

 

#2 03-18-2003 12:30:55

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19774
Website

Re: Progress Screen between submitting CC and receiving a reponse

You're using a separate cp-linkpoint.cgi script.  In that script, print your content-type header a bit higher in the script (before the call to lperl) and display HTML with ENDOFTEXT tags above all of the processing.

___________________________

Nick Hendler
Webmaster, Kryptronic, Inc.


Nick Hendler

Offline

 

#3 03-18-2003 14:16:16

BooBoo
Member
From: Anaheim, CA
Registered: 07-25-2003
Posts: 147
Website

Re: Progress Screen between submitting CC and receiving a reponse

???

We're all humanary stew, if we don't pledge allegiance to the Black Widow!


--
Keith Roberts
IT Manager
Laptops For Less, Inc
keith@getadeal.com
<a href="http://www.laptopsforless.com">Your source for laptop batteries, pda batteries, digital camera batteries, cell phone batteries, and accessories</a>

Offline

 

#4 03-18-2003 16:30:51

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19774
Website

Re: Progress Screen between submitting CC and receiving a reponse

The blank white page is cp-linkpoint.cgi.  In there you've got a line:

print "Content-type: text/htmlnn";

move that line to the top of the script and print some HTML under it.

___________________________

Nick Hendler
Webmaster, Kryptronic, Inc.


Nick Hendler

Offline

 

#5 03-18-2003 19:23:06

BooBoo
Member
From: Anaheim, CA
Registered: 07-25-2003
Posts: 147
Website

Re: Progress Screen between submitting CC and receiving a reponse

doh!

We're all humanary stew, if we don't pledge allegiance to the Black Widow!


--
Keith Roberts
IT Manager
Laptops For Less, Inc
keith@getadeal.com
<a href="http://www.laptopsforless.com">Your source for laptop batteries, pda batteries, digital camera batteries, cell phone batteries, and accessories</a>

Offline

 

#6 06-30-2003 20:38:58

kevbo
Member
Registered: 01-13-2002
Posts: 52

Re: Progress Screen between submitting CC and receiving a reponse

boo
i understand the idea behind this but i can't seem to find the right location to put the html in..
where did you place it?
did you keep the refresh tags where it was in the script?

Offline

 

#7 06-30-2003 22:14:14

kevbo
Member
Registered: 01-13-2002
Posts: 52

Re: Progress Screen between submitting CC and receiving a reponse

disregard.
I realized my problem was I relocated the print to endoftext also instead of adding an additional one.

Offline

 

Board footer