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#1 06-19-2007 12:28:43
installation problem - blank page
Hello. Many thanks in advance for your help.
I'm trying to install Kryptronic Hybrix X Core (KHXC) 6.6.1
I link to http://[domain name]/khxc/installer.php and all I get is a blank page. No error messages. No log file errors.
Here is my server config:
FreeBSD 5.4-RELEASE
Apache/1.3.33 (Unix) PHP/5.2.3 with Suhosin-Patch
libcurl/7.15.1 OpenSSL/0.9.7e zlib/1.2.1
When I view source on the blank page I see:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=windows-1252"></HEAD>
<BODY></BODY></HTML>
I am able to insert "echo 'a'" 's in various places at the top of the installer.php file and I do see the 'a' appear, but don't know where to put debugging echo's in the php class itself in an attempt to find out where the script is failing.
Any ideas on how to debug the problem?
Mike
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#3 06-19-2007 15:03:35
Re: installation problem - blank page
Well, the installer.php file starts with "<?php" and ends with "?>". The file size is 314524. So yes I believe that I have the whole script.
Also, I did recheck the log files and there are no error log entries for that domain.
Mike
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#5 06-19-2007 15:47:58
Re: installation problem - blank page
Sorry, I thought I mentioned my server/php version in the first post:
FreeBSD 5.4-RELEASE
Apache/1.3.33 (Unix) PHP/5.2.3 with Suhosin-Patch
libcurl/7.15.1 OpenSSL/0.9.7e zlib/1.2.1
The php.ini file has been tweeked from php.ini-dist. Here are the param values that are specifically mentioned in the install readme.pdf file:
safe_mode = Off
magic_quotes_runtime = Off
file_uploads = On
upload_tmp_dir = "/tmp"
FYI. I have not set up the mysql db or user yet as I do not know what username to use. I was hoping that as I went through the installation I would be told what user to grant privileges to.
Perhaps this would be best handled through a support call instead of the forum? In that case I would be happy to send along the php.ini file.
Mike
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