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#1 04-17-2007 13:04:45

jjt123
Member
Registered: 11-22-2002
Posts: 116

Notifiction email (Shipping Confirmation)

The email Im receiving with the customer shipping information is coming from an address (old email address) I wish to change. Where do I do that?
Thanks in Advance
John

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#2 04-17-2007 14:32:09

rachaelseven
Member
From: Massachusetts, USA
Registered: 01-23-2006
Posts: 3169
Website

Re: Notifiction email (Shipping Confirmation)

The "From" address on the internal order emails should be the customer's email address.  If you're referring to the customer copy of the email, those come from the site owner email address.  You can change the site owner email address in the admin area, under Global Settings -> Manage Site Settings.


Rachael Katz
- Custom Focusing Screens for DSLR Cameras

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#3 04-17-2007 16:26:39

jjt123
Member
Registered: 11-22-2002
Posts: 116

Re: Notifiction email (Shipping Confirmation)

Thanks for the Quick response. I fixed it! (That problem)

However, one of the three emails I get contains "shipping Information" only. It's coming from my own email address (Which is now correct) However the email it's addressed to is an old email address I no longer use.

Is there a place (maybe the VERISIGN site) that tells the program who to send the notification to?

The subject of the email in question contains the title " Isabelles European Day Spa - Order Confirmation - ORD200704172" Which makes me think thats not a Verisign Issue.

Thanks Again
John

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#4 04-17-2007 20:14:33

rachaelseven
Member
From: Massachusetts, USA
Registered: 01-23-2006
Posts: 3169
Website

Re: Notifiction email (Shipping Confirmation)

Maybe a shipper email?  Check the product configuration to see if you have a shipper email address configured.  If you do, then CCP is sending a drop-shipper email to that address which would contain only the information for that product and the shipping information.


Rachael Katz
- Custom Focusing Screens for DSLR Cameras

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#5 04-18-2007 00:48:26

jjt123
Member
Registered: 11-22-2002
Posts: 116

Re: Notifiction email (Shipping Confirmation)

You are so Correct! Thanks, that explains everything. I forgot, its been so long since I've changed anything in that area. I updated where  to email the shipper info and its OK Now.

Thanks Again


John

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