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#1 08-10-2003 20:43:49

Guest
Guest

images

my product images are not showing up. I uploaded useing the file manager and checked to make sure that the image is where it is supposed to be and it is. However when I add the image name in my product catalog and view the store the descriptions are there but not the image. Any help would be appreciated.

 

#2 08-10-2003 21:18:50

ghost1157
Member
Registered: 02-19-2003
Posts: 93

Re: images

are you getting the default "no image" or just the dreaded red "x" . If you are getting the red "x" it is usually because the file is not named exactly to the image file name you entered in the product description . Beware some FTP programs will rename your images by capitalizing the file extension when you upload , the other reason is because the file cannot be found at the location specified . Another popular reason is that your internet provider is "cache-ing" your pages and not giving you the updated page . The easiest way to determine what is going on is to pull up the page in IE explorer and then view the source code of the page , find the IMG SRC tag for the image in question and copy the path . Then paste the path in your browser address window and see if the image comes up . If it does come up then your problem is either with your internet provider cache-ing your pages or your browser is not set to refresh the pages on every visit .
Hope some of this helps !

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