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#1 06-12-2006 22:45:08

SchwabelStudio
Member
Registered: 06-12-2006
Posts: 2

Installation Problem - Stuck At Step 7

This is most likely just a stupid/simple problem, but I've gotten to step 7, and that's where I'm stuck.  When I try to load the admin utility, it just displays the  as a text file.

Permissions are set, server paths are correct, and I'm running Apache.

If I pay the $50 for installation, how much will they do? -- or, which step of the readme file will they stop at?

Thanks in advance!

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#2 06-12-2006 23:53:04

dh783
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From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Installation Problem - Stuck At Step 7

  Make sure that you have uploaded the cgi files correctly?

What system are you running on?

Where do you have your cgi-bin files located?

If you get the cgi files displayed as text the browser thinks that the cgi files are either html pages or just plane text files.

John

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#3 06-12-2006 23:58:21

SchwabelStudio
Member
Registered: 06-12-2006
Posts: 2

Re: Installation Problem - Stuck At Step 7

Yeah that's what I assumed, but as far as I know I uploaded the files correctly.  It's a Linux server, it's in the /ccp51/cgi-bin directory, according to my host I can run CGI from anywhere.

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#4 06-13-2006 01:31:22

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Installation Problem - Stuck At Step 7

If you uploaded with FTP I would still make shure that they where done in ASCII mode by uploading them again.

On my server (Mac Xserve Linux/Unix Apache) I can't name my file cgi-bin because a file call which includes cgi-bin in it is an automatic redirect to the servers cgi-bin and not the one in my directory so I either had to place ccp cgi-bin in the servers cgi-bin (which is not named cgi-bin for security reasons) or rename the one in the ccp file.

But you say that it's displaying the cp-admin.cgi file as text so it sounds like it getting to your ccp51/cgi-bin file, it just thinks that it is text. I know that this is not helping much but it sound like that is you only problem.

John

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#5 06-13-2006 10:11:10

dh783
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From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Installation Problem - Stuck At Step 7

Another thought, make sure that the browser doesn't have the cp-admin cached as a text file.

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#6 06-13-2006 14:17:04

TerryA
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From: Sanford, Fl
Registered: 07-14-2003
Posts: 1322
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Re: Installation Problem - Stuck At Step 7

Are you sure that Perl is enabled on your site?  Have you tried running a simple script like perldiver to see if scripts will run on your site?

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#7 06-21-2006 11:18:58

vbsaltydog
Member
From: Florida
Registered: 05-02-2005
Posts: 947
Website

Re: Installation Problem - Stuck At Step 7

It sounds to me like your paths are set correctly due to the fact that you are seeing the raw code version of the page. I would see if the directory where your .cgi files are located is truly executable for .cgi , you should check the directory attributes in the httpd.conf file to see if AllowOverride is set to All so the .htaccess file will work and then I would make sure your .htaccess file in your cgi directory is set to allow ExecCGI

I believe the script comes with the file named .htaccess.bak
This needs to be renamed to .htaccess

Do you have SSH access to your server? If so, start over by uploading the tarball to the server an decompressing it there vs. decompressing locally and uploading the files.

  -Stephen


Latest CCP 7 XMods Available:


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#8 06-21-2006 12:10:50

dtwg
Member
From: California
Registered: 11-15-2004
Posts: 1339
Website

Re: Installation Problem - Stuck At Step 7

What happens if you type "whereis perl" at a shell prompt? Does it match the shebang line path in cp-admin.cgi (i.e. "#!/usr/bin/perl")?

For $50 I believe you should get CCP installed, running, and ready to load products. Assuming your system meets the .

dtwg

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#9 06-26-2006 00:52:25

admin
Member
From: Australia
Registered: 02-10-2006
Posts: 30
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Re: Installation Problem - Stuck At Step 7

For the $50.00 it isn't actually installed running and ready to load products. I purchased the upgrade from 5.0 months ago but I still can't find any directions on where to redirect the page to the 5.1 shopping cart. I have just given up and keep using 5.0 I only use 5.1 to send html emails. I am not a techie so I am basically teaching myself as I go.

If anyone knows how to fix my problem please please message me!

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#10 06-26-2006 08:28:04

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Installation Problem - Stuck At Step 7

What is the URL of the site you are haveing trouble with?

If this is an update from 5.0 to 5.1 are both files on the same server?

John

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