Kryptronic Software Support Forum

andymit · 06-09-2005 09:58:07

Hi there…well I final think I know why I was having the error 500

reason why it is not working is because it using excessive cpu time and is being killed by the server.

Well god only know why that happened as it was working fine before…any ideas why this might be?

Now to my next problem…
I am moving hosts to one that hopefully does not ‘kill’ my shop!!!

I am running both site at the moment until I have the shop sorted on the new host then I will point my dns at it

Any ideas how I can change this in the code so that the admin stays on the new url?

I think that I might be seeing light at the end of the tunnel

redmanstudios · 06-09-2005 10:17:16

did you change your path settings in the cp-app.cgi and the cp-admin.cgi. Also it sounds like your domain is not resolved yet. if you have an ip address on your new host use that in place of your www in the scripts to test it.

hope that helps.
james

andymit · 06-09-2005 10:20:50

Yes i did change the paths but still the problem ...i am using a temp url to test the shop...

redmanstudios · 06-09-2005 10:28:21

you need to double check your settings again in the cp-admin.cgi. ccp looks at these settings to go the correct directory. also if you are using the default wwwdomain.com/admin/ url there is a forward in the index.htm. that is probably your couse. it still has the old url in it.

james

andymit · 06-09-2005 11:33:20

okay well the paths are correct but still the same problem

when you say index.htm which one? and where

Andrew

andymit · 06-09-2005 12:05:23

even though i have changed the paths when i veiw source on the login admin page the relavant urls have not changed....

emmm...

redmanstudios · 06-09-2005 12:10:53

regarding the index.htm if you have the orignal directory structer that cam with ccp there is a directory "admin" in that folder there is a index.htm file. if this was changed to instead of /cgi-bin/cp-admin.cgi then that is where you issue lies.

james

andymit · 06-09-2005 12:15:01

no it's set to

<META HTTP-EQUIV="refresh" CONTENT="0; URL=../cgi-bin/cp-admin.cgi">

andrew

redmanstudios · 06-09-2005 13:41:15

please post your url to see if i can duplicate your error. (new and old urls)

james

andymit · 06-09-2005 15:35:43

the old url is

the new one is

thanks so much for taking the time with this

Andrew

andymit · 06-09-2005 15:45:58

i've just seen despite changing the paths all the pages go to the old site after the slash page...strange...looks as if the program is running on the old scipt apart from that one page

kaz · 06-09-2005 18:57:54

andymit,06/09/2005 09:58:07 AM wrote:
I am moving hosts to one that hopefully does not ‘kill’ my shop!!!

Keep in mind that on shared servers you will always have resource limits (CPU, RAM, DB connections, etc.). When my site took off in popularity I started maxing out my simultaneous number of DB connections and other errors started popping up due to other resource limits. Check your error log daily so you know whether things are running smoothly or not. I heard of my problems from customers before I noticed that it was time to move to a dedicated server...

Kryptronic Software Support Forum

#1 06-09-2005 09:58:07

My Admin On New Host

#2 06-09-2005 10:17:16

Re: My Admin On New Host

#3 06-09-2005 10:20:50

Re: My Admin On New Host

#4 06-09-2005 10:28:21

Re: My Admin On New Host

#5 06-09-2005 11:33:20

Re: My Admin On New Host

#6 06-09-2005 12:05:23

Re: My Admin On New Host

#7 06-09-2005 12:10:53

Re: My Admin On New Host

#8 06-09-2005 12:15:01

Re: My Admin On New Host

#9 06-09-2005 13:41:15

Re: My Admin On New Host

#10 06-09-2005 15:35:43

Re: My Admin On New Host

#11 06-09-2005 15:45:58

Re: My Admin On New Host

#12 06-09-2005 18:57:54

Re: My Admin On New Host

andymit,06/09/2005 09:58:07 AM wrote:

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