Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 10-17-2004 21:39:26

roxie
Member
From: Central Oregon
Registered: 11-17-2003
Posts: 80
Website

Edit Customer's Order

What is the easiest way to edit a customer's order after it has been placed? For example, customer A places an order for 6 items on Tuesday, then emails me on Wednesday to remove 1 item from his order. I need to update the order $ total and shipping.  Putting that deleted item back into inventory would be nice but not necessary.

I would like the changes to show both in Admin and Customer Order Tracking.

Thank you,
RoxAnne

Offline

 

#2 10-17-2004 21:54:05

Aircut
Member
Registered: 09-22-2003
Posts: 235
Website

Re: Edit Customer's Order

i don't think you can recalculate the invoice total. awhile ago i asked similar question about  (similar situation) and the only solution was to access the table directly......



Offline

 

#3 10-18-2004 00:50:36

roxie
Member
From: Central Oregon
Registered: 11-17-2003
Posts: 80
Website

Re: Edit Customer's Order

Thank you for the link Aircut! That is what I was after.


Offline

 

Board footer