You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.
when i do this, i get a 500 internal server error. My products are not available either. Any help please? thanx.
Offline
The first step I'd respectfully suggest is to look for errors in your server log file. Does it show anything of interest? 500 errors normally result in one or more log file error entries.
Offline
Don't mean to sound like a dummy, but where would I find those error logs? Thanx!!
Offline
Server error logs can be found in a variety of places. The first place to check is via FTP - look for a 'logs' directory with a file named 'error_log' in it. Usually the cause of this problem is that you've edited the product.csv file offline and have used duplicate product_id's somewhere in the file.
Offline