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#1 09-23-2002 13:24:41

weathers
Member
Registered: 08-10-2002
Posts: 26

email orders does not happen

When I place an order I get a receipt from authorize.net. However, I do not get one from CCP5.

In the Manage Stores Settings I have my email address in the Primary Order Address and the Sent Order to Primary... set to Yes.

What else do I have to do to get CCP5 to send me an email when it gets an order?

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#2 09-23-2002 14:05:13

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19876
Website

Re: email orders does not happen

Are you sure your mail server designation is correct and working in Global Settings | Manage Program Settings?


Nick Hendler

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#3 09-24-2002 10:30:47

weathers
Member
Registered: 08-10-2002
Posts: 26

Re: email orders does not happen

I don't know what correct is, but this is what it is set at

/urs/sbin/sendmail -t

How do you tell if it is working... other than it not sending me orders?

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#4 09-25-2002 10:56:48

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19876
Website

Re: email orders does not happen

There's an email function in admin that lets you send out a contact message to yourself.  See if that works.  If it does, make sure you have order emails enabled and valid addresses entered in Global Settings | Manage Store Settings.


Nick Hendler

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#5 09-25-2002 11:48:21

weathers
Member
Registered: 08-10-2002
Posts: 26

Re: email orders does not happen

I used the Send Contact Message function to try to send an email to myself. It did NOT work. What could be wrong? How can I fix it?

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#6 09-25-2002 12:31:13

weathers
Member
Registered: 08-10-2002
Posts: 26

Re: email orders does not happen

I had a typo in the path.. It now works.

Thanks for your patience.

Larry

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