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#1 08-14-2002 15:00:09

Guest
Guest

order notification - CCP5

I tested the order procedure and find out buyer did not get any email notification, where I should go to fix the problem?

Thanks.

Link here in case you need
http://www.bookbestbuy.com/cgi-bin/cp-app.cgi

 

#2 08-14-2002 15:16:46

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: order notification - CCP5

Did you as the order email address get a message?


Nick Hendler

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#3 08-14-2002 16:30:22

Guest
Guest

Re: order notification - CCP5

Yes, I can get the confirmation showing sent from buyer to me, but the buyer's email account did not get a confirmation mail.

Thanks.

 

#4 08-14-2002 16:33:38

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: order notification - CCP5

Then there's a problem with the buyer email address.  Make sure it's valid and you're checking the account.  If that's not the case, post your mail server setting from Global Settings | Manage Program Settings.


Nick Hendler

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#5 08-14-2002 16:44:13

Guest
Guest

Re: order notification - CCP5

Thanks, problem solved.

 

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