Kryptronic Software Support Forum

I have thought the checkout process was a bit dated for awhile so I have ripped it apart to make it quicker and less prone to user error. Absolutely no disrespect aimed at nick or the software as the checkout process functions great, which is the most important factor. Revamped site hasn’t gone live yet, so don’t know if it will help sales.

I’ve added social logins - Facebook, google and apple as well as one time links via email.
Reduced the number of steps from cart to payment by changing the login process.
Added option to create account during guest checkout, so removed guest/create account options and combined it in one.
Added improved postcode search whilst removing country, state prov, etc
Currently adding w3w info to all orders. W3w is grabbed during postcode search. Our couriers are using w3w a lot now.
Added google map from postcode search.
Added Apple Pay and google pay.
Probably loads more I’ve forgotten about!

Nice job, Zanart.

I relaunched with Apple/Google pay around 2 weeks ago. Apple pay accounts for around 30% of payments now. Not sure about Google Pay as our payment provider just lists those payments as visa/mastercard/amex. I will update the gateway in a few weeks so I can add the payment type to the orders table for better stats.
Don't know if those 30% of customers would have bailed or continued if Apple Pay wasn't available.

It should be noted I don't have an Apple Pay button that checks you out from Shopping Basket without needing to enter any details.
Customers still go to checkout and click Proceed to Payment button, and then the payment provider page is launched with options to use Cards, Google or Apple.

I guess the easiest way to implement would be to use the stripe payment gateway in K9 as you have the option to allow Apple, Google, Klarna, etc.

I use Lloyds cardnet for payments, which isn't built in to K9, as the rates are lower than stripe.

Another nice option would be to have the facility to hide the [Residential] / [Commercial] box for users that do not require that information.

ElectroSpares wrote:

For UK clients that host with Kryptronic, it would be nice to have a button for changing to summer or winter time, as here in the UK the clocks go back an hour in autumn and forward an hour in spring.
Forward: The shift to British Summer Time (BST) happens in spring .Back: The shift to Greenwich Mean Time (GMT) happens in autumn.

Can't you just offset the difference +/- here: Dashboard / System / Component / Settings / Date and Time Settings
I pretty show i just adjust the off set in seconds by 3600 when clocks change.

When using the POS screen to bring up a customer account, a search by email address will find the very first ever address that customer used even though they may have placed multiple orders with a more recent address. This scenario has happened a few times now because the logic in K9 is to find the very first ever order that customer placed and use those details instead of finding the latest order the customer placed and using those. This would prevent sending items out to previous addresses.