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#1 03-18-2026 12:51:58

polarize
Moderator
Registered: 11-15-2004
Posts: 365

Contact Us - Spam Control

Hello,

We've been getting a lot of spam Contact Us messages where the senders are getting past the Capcha Image.  The way we've been trying to cut down the amount of repeat spammers is by blocking the sender's email address however sometimes they don't enter one and the default sender is our sendmail address.  Is there a workaround where we could use something different for the contact us messages so we don't accidentally block our own email address?  It's happened a few times by accident.  I'm not sure if changing the security type would help or not given the Ai technology now that makes almost anything possible to get past these filters.  Any suggestions?

Thank you


Using Kryptronic K9!  - v 9.4
Previous Versions:
ClickCartPro 8
ClickCartPro 7
ClickCartPro 6
ClickCartPro 5.1

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#2 03-18-2026 14:30:13

Graham
Member
Registered: 09-30-2004
Posts: 1008
Website

Re: Contact Us - Spam Control

I had a similar issue, see https://forum.kryptronic.com/viewtopic.php?id=35509

I don't know if that will help you.

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#3 03-19-2026 09:18:14

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19964
Website

Re: Contact Us - Spam Control

We're looking into implementing newer/tighter captchas in an upcoming release.  SPAM has always been a PITA.  Using SpamAssassin to the fullest extent (training, etc) helps.


Nick Hendler

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