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#1 04-30-2024 10:59:02

JonSink
Administrator
Registered: 04-29-2024
Posts: 77

Find/Ammend Customer Order Information

NOTE: This post was created on 2023-11-07 on the Kryptronic eCommerce Community facebook page, which has been replaced with this forum.  All facebook support content was migrated into this forum in April 2024.

Bruce:

Hi, Where are the Delivery Address details held in the database? as I need to remove an added name to a customer account.

Bruce:

Or ammend the Delivery Details.

Kryptronic:

You can edit the delivery address for an order by accessing Store / Orders / Order Center and locating the order and loading up it's Order Manager (update the order). There you will have an option to change the delivery address.

Bruce:

The Client has Multi Delivery addresses, can I delete one? or amend it in the database not just the order level.
It shows as a multiple choice when they are ordering.

Kryptronic:

Load the customer in the point of sale module and you can easily work with their address book.

Bruce:

I don't have the point of sale module.

Kryptronic:

The address book is stored in a serialized array in core_users.addbook. The best way to update customer address books is with the POS module, and you can open a ticket with us on kryptronic.com in the support section to get it added to your license.

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