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#1 04-30-2024 08:31:35

KryptSupport
Member
Registered: 04-29-2024
Posts: 77

Country/Region Question

NOTE: This post was created on 2023-06-11 on the Kryptronic eCommerce Community facebook page, which has been replaced with this forum.  All facebook support content was migrated into this forum in April 2024.

Anthony:

Can someone tell me why there are "Regional" UK countries like UK - England & Wales, UK - Scotland Mainland etc and there is also a country name called JUST "United Kingdon"

Rob:

Having the "Regional" countries does give the option of differential shipping pricing in custom shipping - some couriers charge a premium for islands. If no need to differentiate then just use UK as a country and leave the others switched off. May need to check that the automatic country selection on county selection works correctly.

Anthony:

Thanks Rob... understand this now....

Kryptronic:

You can use System / Helpers / Localization to easily flip between using the single UK country, and using the UK - {region} entries for the country, and activating all the UK counties on the state/province level. Clients generally use the region/county setup when shipping via Royal Mail, and it makes VAT calculations accurate for all regions (even those in Great Brittan not part of the UK).

Anthony:

Thanks... now I understand... never knew it was on K8 hence the confusion

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