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NOTE: This post was created on 2023-01-18 on the Kryptronic eCommerce Community facebook page, which has been replaced with this forum. All facebook support content was migrated into this forum in April 2024.
Evan:
When trying to delete Amazon offers from the offers list using K9 the status remains at "Pending Delete" without any resolution. Is there something I should look at or could we just drop them from the SQL database? Thanks again😀
Kryptronic:
Have you tried removing the offer on Amazon and then rerunning the sync?
Kryptronic:
Duplicate: You can remove the entries for the offer (ecom_prod table) and pricemap (ecom_pricemap table) manually to clear them. Please be aware that if the offers still exist on Amazon, they will be reloaded into the software when the next sync with Amazon occurs.
Evan:
This seems to work however I needed to go to (ecom_amazonprod) and (ecom_pricemap table)
Kryptronic:
Right - ecom_amazonprod. Thanks for noting that.
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