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#1 10-25-2002 15:45:16

critter
Member
Registered: 10-07-2002
Posts: 6

Format of emails

How and where do you change the format and content of the order fulfillment and order confirmation emails?  We would like to be able to customize how it looks and in what form.
Thanks!

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#2 10-25-2002 19:29:49

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19509
Website

Re: Format of emails

You'll need to edit the script:

./cgi-bin/library/common/common_mail.pl
___________________________

Nick Hendler
Webmaster, Kryptronic, Inc.


Nick Hendler

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#3 10-25-2002 22:30:02

Guest
Guest

Re: Format of emails

Did you get the email for order confirmation to work? What was it?
It's always nice to post the final results so others reading the post will know the answer if they're having the same problem.
Also, it's a good idea to browse or search the forums before posting a question. Most issues have already been addressed in the forum. This keeps these guys from having to answer questions over and over again. They're pretty busy and I'm sure they would appreciate this very much.

 

#4 10-28-2002 09:33:50

critter
Member
Registered: 10-07-2002
Posts: 6

Re: Format of emails

The email confimation finally worked for us, but is one of those things I'm not really sure what we did to fix it.  We started over and configured stuff as we had originally, made a change to where the eamial would be sent and it worked.  Could have sworn we had done the same thing earlier but it finally worked the second time.

I try to search the different posts extensively for answers to our questions so I don't have to ask for help if at all possible.  Sometimes you know you overlook something but the frustration factor kicks in and you start screaming for help.  I really appreciate all the help from everyone involved who takes the time to help us out.  Thanks!!

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#5 10-28-2002 10:30:21

Guest
Guest

Re: Format of emails

Hello,

>The email confimation finally worked for
>us, but is one of
>those things I'm not really
>sure what we did to
>fix it.  We started
>over and configured stuff as
>we had originally, made a
>change to where the eamial
>would be sent and it
>worked.  Could have sworn
>we had done the same
>thing earlier but it finally
>worked the second time.

Could have been something a simple as a comma where a period belonged.

>I try to search the different
>posts extensively for answers to
>our questions so I don't
>have to ask for help
>if at all possible. 
>Sometimes you know you overlook
>something but the frustration factor
>kicks in and you start
>screaming for help.

BTDT (been there, done that). This happens when playing with new software very extensively.

>I
>really appreciate all the help
>from everyone involved who takes
>the time to help us
>out.  Thanks!!

You're welcome!

 

#6 10-29-2002 11:42:35

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19509
Website

Re: Format of emails

He speaks the truth!
___________________________

Nick Hendler
Webmaster, Kryptronic, Inc.


Nick Hendler

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