Kryptronic Software Support Forum
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#1 08-26-2021 06:24:18
- ElectroSpares
- Member
- Registered: 07-11-2009
- Posts: 66
Post Code Search criteria
Is there a reason K9 will not allow search criteria using a postcode. In the UK the names Smith and Jones can return hundreds of results. A search with a postcode would find the customer a lot faster.
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#2 08-26-2021 07:55:51
- frank-track13
- Member
- Registered: 09-04-2018
- Posts: 20
Re: Post Code Search criteria
There is no particular reason for not having postcode as search criteria in the Order Manager. It is, however, something we can add with a simple mod to the software. If that is something you would like us to handle you can open a support ticket for a quote.
Frank
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#3 08-26-2021 08:11:03
Re: Post Code Search criteria
When you encounter a Jones or Smith, ask for their email address. Postcode may work in some small areas, but in larger areas a postcode search could return a large number of results. It's not very unique criteria.
Nick Hendler
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#4 08-26-2021 08:48:46
- ElectroSpares
- Member
- Registered: 07-11-2009
- Posts: 66
Re: Post Code Search criteria
Thanks Nick, A postcode is unique to a number of houses in a street, normally around 40 houses only. The problem with email address is customers often are unsure as to which email address they used.
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