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- » Setting default country for shipping - Also Royal Mail postage rates
#1 11-25-2020 21:09:02
Setting default country for shipping - Also Royal Mail postage rates
I'm in the UK, but when I've tried doing a test order from a UK address, v9 thinks it's an international order.
How do I set this to recognise I'm in the UK?
Also Royal Mail have changed their international shipping rates to include the USA as "World Zone 3" (the only country in that zone) and have jacked up their postage rates.
Is there an up to date Royal Mail shipping rates chart?
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#2 11-27-2020 08:51:07
Re: Setting default country for shipping - Also Royal Mail postage rates
I'm in the UK, but when I've tried doing a test order from a UK address, v9 thinks it's an international order.
What do you mean?
Also Royal Mail have changed their international shipping rates to include the USA as "World Zone 3" (the only country in that zone) and have jacked up their postage rates.
We don't have an updated list with USA in Zone 3, but if you provide us with the info we need, we can update the zones. There current zone info can be downloaded from here:
https://kryptronic.com/Software-Downloads
Nick Hendler
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#3 11-27-2020 13:01:09
Re: Setting default country for shipping - Also Royal Mail postage rates
webmaster wrote:
I'm in the UK, but when I've tried doing a test order from a UK address, v9 thinks it's an international order.
What do you mean?
It's using the International Shipping rates, rather than UK rates.
We don't have an updated list with USA in Zone 3, but if you provide us with the info we need, we can update the zones. There current zone info can be downloaded from here:
https://kryptronic.com/Software-Downloads
Here's the World Zones from the Royal Mail website.
There's a link to download the rates with the USA in Zone 3.
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#4 11-30-2020 09:00:52
Re: Setting default country for shipping - Also Royal Mail postage rates
Check your Home Country setting under System / Component / Settings / Tax Settings. That may be the issue with the location.
Do you have a link? It didn't publish in your post.
Nick Hendler
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#5 01-01-2021 19:57:04
Re: Setting default country for shipping - Also Royal Mail postage rates
I've only just seen that I didn't spot your reply to this.
I'm not sure why the link didn't appear, but here it is: https://www.royalmail.com/prices2021
Frankly you might as well update the files to use the prices from the March change :-)
Last edited by Graham (01-01-2021 20:08:34)
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