Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 08-19-2020 13:47:09

roxie
Member
From: Central Oregon
Registered: 11-17-2003
Posts: 80
Website

edit order items after paid

How would I go about editing a customer order after it's marked for ready to ship?
Client placed order for 4 items, but would now like to replace one item - same price, size, etc, just basically different color.

I didn't see any place to actually edit the items in an order.

Thank you,

Offline

 

#2 08-21-2020 07:37:49

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: edit order items after paid

If you have the point of sale extension module you can modify the order in the POS prior to any items being shipped.


Nick Hendler

Offline

 

#3 08-25-2020 05:08:09

nigel
Member
From: Peterborough, UK
Registered: 04-27-2008
Posts: 418
Website

Re: edit order items after paid

How do I purchase/install the point of sale extension module? I can't find it on the Kryptronic website.

Offline

 

#4 08-26-2020 12:35:31

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: edit order items after paid

Just contact the custom shop.  We can get you a price, a link to order and add it to your license:

https://kryptronic.com/Form/TECHTICKET


Nick Hendler

Offline

 

Board footer