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#1 11-07-2019 06:38:14

west4
Member
From: UK
Registered: 04-16-2008
Posts: 627
Website

What is the function of the email Review Required

Hi,

I am getting a few emails drop into 'Review Required' that seem all correct when reviewed, also what is the difference between 'Active shipping' and 'Payment Required' as I only take invoice payments?

Cheers,
Bruce.


I'd rather have a full bottle in front of me, than a full frontal labotomy.

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#2 11-07-2019 09:03:34

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19355
Website

Re: What is the function of the email Review Required

To control what triggers review of orders, access Store / Component / Settings / Order Manager and adjust the review conditions setting.

Orders may be in both Active Shipping and Payment Required at the same time. 

- Active Shipping means the order has passed all review conditions (or has been reviewed), has been fully serviced (if required), and has items ready to ship. 

- Payment Required means the order has an outstanding balance on it.  You will find orders under review, being serviced, being shipped and completed in here.


Nick Hendler

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#3 11-07-2019 10:54:10

west4
Member
From: UK
Registered: 04-16-2008
Posts: 627
Website

Re: What is the function of the email Review Required

Cheers,
Bruce.


I'd rather have a full bottle in front of me, than a full frontal labotomy.

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