Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 10-25-2019 07:02:44

juanstg
Member
From: Evansville, IN
Registered: 02-26-2010
Posts: 68

Sales Tax Calculation error

Hello,

I have been dealing with the sales tax calculation for a while now.  I export the orders into Sage.  Once they are there the each order has be be opened and printed. For those states that calculate sales tax (Indiana & Kentucky) the rate is always 1 or 2 cents off. This was never the case in previous versions. 

Is there a file to look at the calculation method?

Thanks.



Offline

 

#2 10-25-2019 08:03:34

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19355
Website

Re: Sales Tax Calculation error

What module are you using to export to Sage?  Do the tax amounts in the export file match those in the database (ecom_orders and ecom_orderitems tables)?


Nick Hendler

Offline

 

Board footer