Kryptronic Software Support Forum

Which mobile usability test URL are you using?

We've been testing K9 against the Mobile-Friendly Tested (second link) since the beginning and have verified it produces different results from the Search Console tester (first link).  Currently we're working on launching our own site on K9 and have our site hooked up to the Search Console, so when we launch I plan on looking deeper into that test and solving any issues there may be.  We can't test against our DEV version because it's blocked by robots.txt.

I do know that the clickable elements too close together is likely related to social media icons in the follow us skin widget requiring a little more margin than they have in stock form.  I will look into this over the next week or so.

We gave up with Google and Bing PPC advertising a few years back as it proved to be a very poor or even negative ROI. Does anyone have other suggestions on low cost methods of generating visitors?

There does seem to be a problem somewhere with our mobile test results and as we now rely mainly on organic SEO we would like to know that we are getting it right.

Although pages are returned as mobile friendly at https://search.google.com/test/mobile-friendly?... I noticed that Google is reporting "Page Loading Issues" and I suspect this may be the reason for the Search Console error results because it is unwilling to wait for the stylesheet to load. The resources not loaded varies by page inspected but here is one example (all resources are present on the server):

User agent: Googlebot smartphone
7 page resources couldn’t be loaded

2 x product images at ecom/prodsm/ (main product image plus 1 x xprod images) 
media/skins/logos/desktoplogo.png
media/jquery-plugins/fancybox/jquery.fancybox.min.js    Script    Other error
all.min.css
https://stats.g.doubleclick.net/r/collect?....    Image    Redirection error
https://www.google-analytics.com/r/collect?....    Image    Redirection error
I have truncated the URLs.

Test a big page at https://search.google.com/search-consol … ce_id=....
Look at the screenshot and you may see an unformated page.

Google itself has conflicting views over what is mobile friendly but it seems that the K9 mobile pages would benefit from lossing some weight or loading resources in a better order.

Last edited by sdn (05-02-2019 04:11:56)

While we wait for you to look into this further, can you advise which online mage compressor you find best for jpg's? I currently use Panda for png's.

Last edited by sdn (05-08-2019 01:40:07)

Is there any solution to this problem. Google seem to be punishing us quite hard for something as we have had a significant drop in traffic since they started reporting the problem and that is the only issue that has changed so far as we know.

Do you know which items are too close together. As I said above, I think they are testing the desktop version but why would that be and how can it be rectified?

Last edited by sdn (05-24-2019 02:54:21)