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#1 11-07-2018 04:08:00

sdn
Member
From: UK
Registered: 05-29-2007
Posts: 882

No Low Inventory Alert Emails

How do we enable Low Inventory Alert Emails in K9? I see the message in the list but never received one since installing K9.


Simon

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#2 11-07-2018 08:54:23

webmaster
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From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: No Low Inventory Alert Emails

Using Store / Component / Settings / General Store Settings, set 'Enable Stock Notifications' to true.  This will set up prompts on the product offer pages to sign up for a stock notification for out of stock items.  When the items come into stock, emails are sent.


Nick Hendler

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#3 11-07-2018 11:31:26

sdn
Member
From: UK
Registered: 05-29-2007
Posts: 882

Re: No Low Inventory Alert Emails

That is already set to True but aren’t you talking about "In Stock Notification" emails?

I am asking about internal “Low Inventory Alert” email notifications to tell us when an items inventory level has reached zero (or some other restocking level). CCP8 had this feature so assume K9 also does?

Last edited by sdn (11-08-2018 02:52:40)


Simon

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#4 11-12-2018 07:49:12

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: No Low Inventory Alert Emails

Oh, I'm sorry - yes, I answered your question in regard to customer stock notifications.  Set a positive value for 'Low Inventory Level Alert' under Store / Component / Settings / Checkout.


Nick Hendler

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#5 11-16-2018 04:06:52

sdn
Member
From: UK
Registered: 05-29-2007
Posts: 882

Re: No Low Inventory Alert Emails

Thanks, that works now.


Simon

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