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#1 07-19-2018 03:51:26
- ElectroSpares
- Member
- Registered: 07-11-2009
- Posts: 66
Same Contact form keeps getting sent via server
We had a customer use the Contact form back on 12th July
We have received the same form the following times
12/07/18 22:07
13/07/18 09:26
14/07/18 09:12
19/07/18 09:29
Any ideas as to why this is happening?
Andrew
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#2 07-19-2018 07:44:00
Re: Same Contact form keeps getting sent via server
Based on the timings, I would suspect a mail server issue. The message would have only been sent once by the software, unless for some reason the customer bookmarked the contact form results page and keeps hitting that (unlikely that's even possible). I would imagine the message is locked up in your mail queue and keeps re-sending each day, but can't clear out.
Nick Hendler
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