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#1 04-04-2018 13:30:24
- ebbnflow
- Member
- From: NORCAL
- Registered: 01-23-2006
- Posts: 35
USPS Realtime Splitting Shipments for Single Order
I just noticed that my CCP8 is all of a sudden charging customers separate shipping charges for each item in their cart. I have all my products set up to be grouped with other items. I am not sure where to look to fix this. Please help!
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#2 04-05-2018 07:37:21
Re: USPS Realtime Splitting Shipments for Single Order
In V8 your products each have assignments for their ship-from state/province, postal code and country. If you look, I think you'll find that one or more of your products are using different locations, causing the split shipments. Either that, or they are using different shipping methods.
Nick Hendler
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#3 04-05-2018 12:45:34
- ebbnflow
- Member
- From: NORCAL
- Registered: 01-23-2006
- Posts: 35
Re: USPS Realtime Splitting Shipments for Single Order
Thanks for the reply Nick. For some reason some of my products were using real-time carrier and others were using custom shipping method. Made them all the same and life is good again. Thanks for your help!
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