Kryptronic Software Support Forum

Client just notified me this is sporadically working, sometimes yes, sometimes no.

The orders _are listed in the BOM admin interface.

In XMOD_BOM.php function xmodbomp, at the top of the function, I captured the $orderids  array in $orderids = $this->globals('.XMODBOM--orderids');

The orderids that won't process are not listed that array. Many more orders are, but the ones that BOM refuses to process isn't there.

Where do I look to try to figure out why they are not showing up in the $orderids array?

Thanks!

Thanks. We'll try that.

I'd use 10000 for max_input_vars.  In V8 BOM each order has 10+ fields, so at 1000 you're limiting to under 100 orders.  Max size is likely fine, but if I were making changes, I'd bump to 16M just to be safe.  Your post size from BOM is likely way under 1M.

Did you restart the webserver after making changes?

Are the orders it doesn't work for always at the bottom of the page/batch?

You might need to increase those values for the PHP ini settings, or your PHP ini setting changes didn't take.  I recommend uploading a file via FTP named phpinfo.php with the following in it:

<?php phpinfo(); ?>

Then accessing it with your browser.  Do your new PHP ini settings show up correctly?  Delete the file when done.

Your changes didn't take.  Have you tried making the changes directly in your .htaccess file?  That usually works.  Otherwise, there's an override for your vhost you need to locate and change/remove.