Kryptronic Software Support Forum

I agree, they should be using a 3rd party gateway.

Ouch! Good to know though.

Nick  I see what you are Saying. The Problem with the Credit Card Processing Company's is if you have a Online Store you the Seller has No Protection any More. That being said they do not Cross Check the Name to the Address on their Processing. 1 charge back that I got was a stolen Card from their Grandma use his Name and Her Address. How was I to know that it was not his Card. I sent all Paper work and E-Mails to the Credit Card Company they were the Ones that authorized it. So they said Sorry and took the money and now don't have the Money or the Product. I know this is not a Problem with Kryptronic website. Somebody needs to come up with a solution to this Problem for the Online Stores on Credit Card Processing. The Credit Card Company's Want To wash their Hands and dump it on the Sellers of Online store's.

The reason I like the Offline I have a lot of Repeat Customers They Call up Say Send that Item. Ok I run QuickBooks Invoice Their Info is Their. I Get their 3 digit card Number boom its Charged make Shipping Label gets Gone. I also have a lot of Preorder Item that are 3 to 4 months out you cannot Charge the Card until its ready to Ship. The card is authorized when the order is made it only last for 3 Days but you Have one Month to reauthorized the Card. their is so many orders going on you cannot reauthorized the Card every Month for 3 months before it Gone.

Now you have to send a Payment Invoice to the Customer when their Order is Ready to Ship 3 Month later.

I see were it would be a Risk in a big Business but not in Mine. Just me myself and I in this big Business. LOL

The Offline is not for Everybody but it is for Some of us. If you have items instock and ready to ship it not for you.

Thanks, GARY

We have a new module available now for K9 which ties into Authorize.net CIM.  CIM is a processing interface that stores customer profiles with payment information so you can charge cards at will without knowing the numbers.  It's designed for businesses like yours, GFR.  Please look into it.  We have a very nice integration handy.

We did not develop an offline processing module when building K9 not because we distrust our clients, but rather in an effort to protect them.  No matter how careful you are, processing offline is not appropriate for today's e-commerce environment.  Every e-commerce site is a target.  No matter how big, or small.  There is value to attackers anywhere that card information is exchanged.  This is not Kryptronic trying to make money by forcing upgrades to K9 (stay on V8, if you don't see the incredible value with K9) - this is Kryptronic trying to protect clients from inadvertently or unknowingly compromising their security then opening themselves to a world of hurt.  I hope you guys see that.

If you experience a cardholder data incident, you will be dealing directly with Visa, MC, Amex, etc.  Not your gateway.  If they discover you are using an offline method (and they will), the investigation will stop, and you will be issued a fine so hefty that it could destroy your business, then you will be shut down until you can pass a stringent, lengthy review which requires you to use an online processing gateway.  If they find you are using an online processing gateway, and you are passing PCI scans, and have the proper PCI SAQ in place, the investigation will progress, and you will at least have a chance at a positive outcome.

Perform a cost-benefit analysis on that, and see then if setting up proper processing doesn't make sense.

Great sales pitch:  With the increased speed, responsive design and SEO enhancements in K9, we have seen clients on average increase organic traffic by 30-35% and conversion rates by 35% on top of that traffic.  Past performance on other sites is not indicative of what your site will do, we make no guarantees.  One client had to shut off their phones due to too many incoming sales requests (mostly custom products), another had to reduce their Google AdWords spend so the warehouse could keep up with shipping due to order level increases, a third was 30% down in sales throughout 2016, installed K9 early in 2017 and is now up 15%.  We have many more success stories.  Management capabilities are greatly expanded and the system is easier to manage, we've opened up the ability to sell on channels like Amazon and eBay, integrated heavily with accounting systems and completely consolidated inventory management.  We've introduced refunds and credits, gift certificates, package deals, custom packages, video and doc support, full purchasing and purchase order support, vendors, etc, etc, etc.  That's just a rough skim of some of the new features.  Years of development and testing at your disposal.

Billing: We can bill monthly as part of a hosting plan (you pay for hosting and what you're using, base and xmods), or we can give you a standalone/self-hosted one-time price, or a self-hosted monthly price.  Just submit a quote request: https://kryptronic.com/Form/Custom-Shop … t-Upgrades