Kryptronic Software Support Forum

webmaster wrote:

You said you changed the encoding on the database.  Did that process re-encode the data that was already in there?  Does newly inputted data display properly?

Hello Nick
I believe that the process re-encoded the data that was already there.  No newly inputted data does not display properly.

webmaster wrote:

OK, look at the encoding on the Joomla database.  Does it match the CCP database?  If not, change the CCP database.

Next, look at the encoding for the webpages as they're served by Joomla and served by CCP.  Do the encoding headers match?  You can test this using the developer tools in your browser and looking at response headers.

You're looking for differences between the two in order to identify the issue.

Hello
My joomla database has 3 different, it has encodings, utf8_general_ci and utf8mb4_unicode_ci, and at the end of the tables is latin1_swedish_ci.  The ccp data base is set to utf8_general_ci.

webmaster wrote:

Make them match and see what happens.

I have a lot of joomla instalations, I have about 5 joomla instalations, do I need to change all the databases? What is the fastest way to change the database encoding?

Hello
There is a problem... I had temporarily put the product description in english so I could later change to portuguese. Now I can't change the description, I fill the description in portuguese and goes back to english. I have tried to create a new product instead and everytime I submit the text on the long description disappears and does not let me submit a product.

Hello
The problem with special characters is solve, it seams when you copy and paste from Word it creates that problem. So I copied the content to notepad and saved it in .txt, I closed the document and open again with notepad and copied and pasted and problem solve.