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#1 08-15-2016 12:30:12

Uncletim
Member
From: Boulder, CO
Registered: 08-03-2003
Posts: 375
Website

Paypal thru external url freezes during process

Hi:

I have a site that has been working fine for the last several years. But now when a payment is submitted thru an authorized external url, the page goes blank when we get to switching to the Paypal site for payment processing.

Here are the details. This site is upgraded to 8.09.

The store is installed at wwwaaa.com and works fine at that domain. However I have authorized bbb.com to be able to accept payments as well, and it has been working fine until now. I did that at System Dashboard > Store > Component > Settings > Remote E-commerce settings.  Set to True. http://www.bbb.com, http://bbb.com

When I process a transaction at wwwaaa.com, everything goes fine. We get to Paypal and cna finsih the transaction.

When I do it at http://bbb.com, the processor tries to go to Paypal but stops at a blank screen and just sits there.

Can anyone suggest why this is happening after working correctly for the last few years?

Thank you.

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#2 08-16-2016 09:17:05

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Paypal thru external url freezes during process

My first thought is that you're host recently switched the Apache/PHP configuration and now the {public}/utilities directory and all the .php files in it need to have permissions set to executable (chmod 755).  If that works, do the same thing to the {public}/downloads and {public}/uploads directories and the .php files in them too.


Nick Hendler

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#3 08-16-2016 12:42:49

Uncletim
Member
From: Boulder, CO
Registered: 08-03-2003
Posts: 375
Website

Re: Paypal thru external url freezes during process

Hi Nick:

The files were all at 755. Checked anyway, reassigned them 755 and tried again.

Same result.

Got a next idea?

Thanks.

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#4 08-17-2016 12:11:42

Uncletim
Member
From: Boulder, CO
Registered: 08-03-2003
Posts: 375
Website

Re: Paypal thru external url freezes during process

Nick:

I am sending people to the store form another site by placing an iframe on a page on their site.

Here is the code.

<p><iframe src ="https://www.aaa.com/store/index.php?app=ecom&ns=catshow&ref=Medical-Devices"

            width="100%"

            height="1000px"

            frameborder="0">

           </iframe></p>

Obviously https://www.aaa.com is not the real domain, I just replaced the read domain with "aaa".

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#5 09-01-2016 08:16:57

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Paypal thru external url freezes during process

Don't do that.  The web browser is preventing the relays back to a non-SSL URL inside the iframe when the order is relayed back from PayPal.  Nothing changed server-side.


Nick Hendler

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