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#1 06-18-2002 23:21:42

Guest
Guest

Can't save info

I'm having a problem with either my setup or my server.  Everything works well except that I can't log into the admin program, the register screen keeps coming back, if I key a wrong password, it will tell me it is wrong, but if I use the correct one, it just returns to the register screen.  In the main part, all screens render properly, all seems well, except clicking "add to cart" on any item produces a message that "Item xxx has been added to your cart" but the cart remains empty.  Based on other entries in the forum I've determined that something is wrong with the server file permissions.  Dirinfo shows -rwxrwxrwx on all files in the data directory.  The server is a Windows NT box.  I have not as of yet determined what flavor of perl is running.  Is it possible for an NT box to run other that ActiveState perl, and if so would another produce this type of results?

 

#2 06-19-2002 19:04:52

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19906
Website

Re: Can't save info

On a Windows machine you can ignore whatever your FTP client is telling you the permissions are, it's just guessing.  The problem is that the data directory is not world writable.

Contact your host and provide them with the full path to your data directory, then tell them that directory needs to have it's permissions set to 'Full Control' for 'Everyone'.  This cannot be done using the IIS control panel - it needs to be done via a right click in Windows Explorer.

We haven't run into a host yet that has had a problem doing this.  Just be sure your data folder is in a non-web-accessible directory.

HINT: On a lot of Windows machines, there's a folder named '_private' in the web directory that's not web-accessible and already has the type of permissions you need.


Nick Hendler

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#3 06-19-2002 19:25:23

Guest
Guest

Re: Can't save info

Thanks... we got the permissions right and all works.  Now we need to work on the web accessability.  Right now I can get right to my data dir from my browser.  Not good.  Thanks for the help.

 

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