Kryptronic Software Support Forum
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#1 02-10-2016 14:54:08
- timberguy
- Member
- Registered: 01-14-2008
- Posts: 142
Add shipping Post Order
I have a client who only uses the contact customer gateway for ordering. We changed the language strings for free shipping to say
"You will be notified regarding shipping costs"
This works well for them and their customers. The problem is they would like to be able to go in after the order, once they have determined actual shipping costs, and add the shipping charges to the invoice so it can be resent to the customer, and so they can print it off showing a record of the charge.
How can we do this? We see no way to edit the charges after the order is made. Also, the orders go into pending. It makes more sense with this method for them to go into processing.
Thanks!
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#4 02-16-2016 15:13:15
- timberguy
- Member
- Registered: 01-14-2008
- Posts: 142
Re: Add shipping Post Order
Okay, is this possible.
To have a order that is submitted using contact customer gateway to go to completed orders. Then, export the orders to quickbooks, and add the shipping there, and update the order via quickbooks to send on to the customer?
And if so, how do we get that gateway to go to completed orders automatically?
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