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#1 01-18-2016 23:50:44

Anthonypi
Member
Registered: 12-10-2008
Posts: 57

Ajax updates in cart and Product totals not working

The remove and update  ajax has stopped working in our cart, used to work fine. Still work on the mobile version.
We're running 8.0.4
debugging in browser console doesn't show any JS errors or anything.
thanks in advance

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#2 01-19-2016 06:54:14

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Ajax updates in cart and Product totals not working

Please post a URL.  I would imagine you added something to the skin that's messed it up a bit.


Nick Hendler

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#3 01-19-2016 17:59:04

Anthonypi
Member
Registered: 12-10-2008
Posts: 57

Re: Ajax updates in cart and Product totals not working

Ok thing is we haven't added anything to the skin forever, at least that I know of...
mauicoffeeroasters.com I have since turned off the  ajax updating in the cart since it wasn't working and customers were leaving.
You can still see the totals in the product listing dont update, spinning gif just keeps going.etc.
thanks so much
Anthony

Last edited by Anthonypi (01-19-2016 18:09:31)

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#4 01-20-2016 09:24:28

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Ajax updates in cart and Product totals not working

You've got nothing coming back at all on those Ajax requests.  It's like the program is not receiving the request, or failing to respond to it.  This may be a case of a newer version of PHP being in use and it not playing nice with the PHP JSON library.  I've seen that happen before, and in V9 we addressed it.  Open a ticket on this with us and I can check it out a bit further.  Prior to opening a ticket, check with your host to see if they recently upgraded PHP, and if so, to which version.  Thanks.


Nick Hendler

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#5 01-20-2016 15:08:23

Anthonypi
Member
Registered: 12-10-2008
Posts: 57

Re: Ajax updates in cart and Product totals not working

OK I'll check with the hosting co.
Thanks

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#6 01-22-2016 20:46:01

Anthonypi
Member
Registered: 12-10-2008
Posts: 57

Re: Ajax updates in cart and Product totals not working

I checked on the server and found that they had indeed updated from PHP 5.4 to 5.6 , after reverting back to 5.4 everything worked again...
Thanks

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#7 01-25-2016 08:01:41

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Ajax updates in cart and Product totals not working

No problem.  We've addressed this in V9 by using PHP native json libraries as the PEAR version doesn't play nice with 5.6.


Nick Hendler

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