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Hi there,
I have set-up a custom Processing Gateway. I have followed their instructions by the book but in Check out I get this message 'An error was encountered while processing the information submitted. Please try again.'
What I have to check first. This message comes up before any submission, just visiting the check-out page.
Thanks
Praxandros
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Please follow up here: https://forum.kryptronic.com/viewtopic.php?id=30637
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Dear Nick,
When I press the 'Continue' to connect to the gateway, I get this message "Merchant Response URL is either missing or it is not 'https://'
Please correct the appropriate field and try again."
How can I correct this?
Regards
Praxandros
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Hi,
I have done all configurations about SSL. Finally, the problem is not the Https access but is that the form reaching the Gateway is EMPTY!!!.
Obviously, I am trying to send the wrong form or with a wrong form name.
I have a code written for a custom made website using the JCC's gateway with success. This code uses html code to prepare the form.
I am using the array code provided by Kryptronics adjusted to JCC's fields with NO success. Also, I tried to send the form using the same html code from the other site but again with NO success.
The Gateway insists to reply that the form is empty. I have checked it with the gateway and they confirmed that the form is empty.
If I send you the 2 codes, could you please help me to understand and correct the problem?
When I press the 'Checkout' button it prints the checkout details on the screen.
Regards,
Praxandros
Last edited by Praxandros (10-17-2015 09:17:42)
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Just saw a ticket on this. You were trying to paste in the processor code instead of formatting it for the software. We'll get you a quote on getting it running through the custom shop.
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