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#1 05-30-2002 17:35:25
- Guest
- Guest
errors
We are getting a couple of errors when we send test orders to our new store. They are:
1. In some browsers, when we click the "submit" button to go to the secure page, we get this message:
cgi-lib.pl : Unknown content-type: application/x-www-form-urlencoded application/x-www-form-urlencoded
If we hit the back button and try again, it takes us to the secure page.
2. If we put in a shipping address that is different from the billing address, but forget to put in a country for the shipping address, it just says the shipping address is the same as the billing address. Instead, I think it SHOULD tell the customer that a country is required and prompt them to fill in that field (if that IS the problem that is causing the separate shipping address not to go through.
Please help! Thanks. Linda
#2 05-31-2002 12:58:03
Re: errors
The cgi-lib.pl error is a problem between cgi-lib.pl and secure apache server. We're looking at using a cut down version of CGI.pm for form handling in CCP5 to circumvent this 'bug' in cgi-lib.pl. It's very rare that it happens - suprised you saw it at all.
We'll take your comment in #2 to the table when coding the front-end of the order routine in the next version. Thanks.
Nick Hendler
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#3 05-31-2002 14:22:03
- Guest
- Guest
Re: errors
>The cgi-lib.pl error is a problem
>between cgi-lib.pl and secure apache
>server. We're looking at
>using a cut down version
>of CGI.pm for form handling
>in CCP5 to circumvent this
>'bug' in cgi-lib.pl. It's
>very rare that it happens
>- suprised you saw it
>at all.
>
We saw it twice--in IE 5.0 and in AOL 4.0
>We'll take your comment in #2
>to the table when coding
>the front-end of the order
>routine in the next version.
> Thanks.
Thank you, and thanks for your answer to my other message, as well.