Kryptronic Software Support Forum

Any help much appreciated!
I have a similar issue here -> http://www.workinout.com/store/Item/GoldenFijiBeach  -- the spinner appears, but never leaves.

Yesterday, I upgraded the server from PHP 5.3.28 to 5.6.11. I compiled PHP myself but i used --without-pear when running ./configure because that is what the 5.3.28 compile was. I checked config.php for Kryptronic and it appears i need to run installer again to install Pear source? I'm not sure. i could recompile with pear if needed, FYI

the error console for the page above says:
[Warning] Invalid App Id: Must be a number or numeric string representing the application id. (all.js, line 64)
[Warning] FB.getLoginStatus() called before calling FB.init(). (all.js, line 64)

The page source where the spinner is (right to the right of the words "Your total" is below:

<form action="https://www.workinout.com/store/store.php" method="post" id="ecom--prodaddtocart--posters-0000007"  enctype="multipart/form-data">

<p class="hidden" style="display: none;"><input type="hidden" name="sid" id="ecom--prodaddtocart--posters-0000007--sid" value="768q9pl6b64b1z1i797l966zc43ks062" /></p>
<p class="hidden" style="display: none;"><input type="hidden" name="app" id="ecom--prodaddtocart--posters-0000007--app" value="ecom" /></p>
<p class="hidden" style="display: none;"><input type="hidden" name="ns" id="ecom--prodaddtocart--posters-0000007--ns" value="addcart" /></p>

<p class="hidden"><label for="ecom--prodaddtocart--posters-0000007--quantity" class="hidden">Quantity</label></p>
<div id="posters-0000007--pricedisp">
<table class="ecom_pricedisp_left">
<tr><td class="ecom_pricedisp_name">Retail:</td>
<td class="ecom_pricedisp_pricex">$14.95</td></tr>
<tr><td class="ecom_pricedisp_name">On Sale:</td>
<td class="ecom_pricedisp_price">$9.95</td></tr>
<tr><td class="ecom_pricedisp_name">You Save:</td>
<td class="ecom_pricedisp_price">34%</td></tr>
<tr><td class="ecom_pricedisp_name">Stock Info:</td>
<td class="ecom_pricedisp_stockin">150 In Stock</td></tr>
<tr><td class="ecom_pricedisp_autoname"><div id="posters-0000007--priceautoupdate--name" style="display: none;">Your Total:</div></td>
<td class="ecom_pricedisp_autoprice"><div id="posters-0000007--priceautoupdate--price" style="display: none;"><img src="media/core/images/loading_12x12.gif" width="12" height="12" style="display: inline-block; with: 12px; height: 12px" alt="Loading" /></div></td></tr>
<tr><td class="ecom_pricedisp_quanname">Quantity:</td>
<td class="ecom_pricedisp_quaninput"><input class="formfield" style="margin: 0px;" type="text" name="ecom--prodaddtocart--posters-0000007--quantity" id="ecom--prodaddtocart--posters-0000007--quantity" value="1" size="3" maxlength="5" /></td></tr>
</table>
</div>

<p class="hidden" style="display: none;"><input type="hidden" name="prodall[]" id="ecom--prodaddtocart--posters-0000007--prodall" value="posters-0000007" /></p>

<p class="hidden" style="display: none;"><input type="hidden" name="ecom--prodaddtocart--posters-0000007--referref" id="ecom--prodaddtocart--posters-0000007--referref" value="posters-0000007" /></p>

<p class="hidden" style="display: none;"><input type="hidden" name="ecom--prodaddtocart--posters-0000007--referns" id="ecom--prodaddtocart--posters-0000007--referns" value="prodshow" /></p>

<p class="hidden" style="display: none;"><input type="hidden" name="ecom--prodaddtocart--posters-0000007--optall" id="ecom--prodaddtocart--posters-0000007--optall" value="PosterSize, PosterFeatures" /></p>

<p class="hidden" style="display: none;"><input type="hidden" name="ecom--prodaddtocart--posters-0000007--optreq" id="ecom--prodaddtocart--posters-0000007--optreq" value="PosterSize" /></p>
<div class="formtablehead">Choose Your Poster Size Below </div>
<div id="ecom--prodaddtocart--posters-0000007--chooseyourpostersizebelow--d">
<table id="ecom--prodaddtocart--posters-0000007--chooseyourpostersizebelow" class="formtable">
<tr><td class="formtable" style="width: 100%;">

<fieldset>

<legend class="strong"><label for="ecom--prodaddtocart--posters-0000007--PosterSize--1">Poster Size (in inches):*</label></legend>

<p class="formfieldleg">Poster Size (in inches):* <span class="tooltip"><img src="media/core/images/tooltip.png" width="12" height="12" style="width: 12px; height: 12px; margin: 0px; padding: 0px;" title="Use these options to select the correct size for you" alt="" /></span></p>


<table class="invisible">
<tr><td class="invisible" style="padding: 0px 4px 2px 0px; width: 20px;">
<input class="formfieldradcb" type="radio" name="ecom--prodaddtocart--posters-0000007--PosterSize" id="ecom--prodaddtocart--posters-0000007--PosterSize--1" value="PosterSize_001" checked="checked" />
</td><td class="invisible" style="padding: 0px 4px 2px 0px;">8 x 10 Poster size</td></tr>
<tr><td class="invisible" style="padding: 0px 4px 2px 0px; width: 20px;">
<input class="formfieldradcb" type="radio" name="ecom--prodaddtocart--posters-0000007--PosterSize" id="ecom--prodaddtocart--posters-0000007--PosterSize--2" value="PosterSize_002" />
</td><td class="invisible" style="padding: 0px 4px 2px 0px;">11 x 16 Poster size (+ $2.95)</td></tr>
<tr><td class="invisible" style="padding: 0px 4px 2px 0px; width: 20px;">
<input class="formfieldradcb" type="radio" name="ecom--prodaddtocart--posters-0000007--PosterSize" id="ecom--prodaddtocart--posters-0000007--PosterSize--3" value="PosterSize_003" />
</td><td class="invisible" style="padding: 0px 4px 2px 0px;">13 x 19 Poster size (+ $4.95)</td></tr>
<tr><td class="invisible" style="padding: 0px 4px 2px 0px; width: 20px;">
<input class="formfieldradcb" type="radio" name="ecom--prodaddtocart--posters-0000007--PosterSize" id="ecom--prodaddtocart--posters-0000007--PosterSize--4" value="PosterSize_004" />
</td><td class="invisible" style="padding: 0px 4px 2px 0px;">16 x 20 Poster size (+ $9.95)</td></tr>
</table>

</fieldset>

</td></tr>
</table>
</div>
<div class="formtablehead">Poster Add On Features</div>
<div id="ecom--prodaddtocart--posters-0000007--posteraddonfeatures--d">
<table id="ecom--prodaddtocart--posters-0000007--posteraddonfeatures" class="formtable">
<tr><td class="formtable" style="width: 100%;">

<fieldset>

<legend class="strong"><label for="ecom--prodaddtocart--posters-0000007--PosterFeatures--1">Other Poster Features</label></legend>

<p class="formfieldleg">Other Poster Features <span class="tooltip"><img src="media/core/images/tooltip.png" width="12" height="12" style="width: 12px; height: 12px; margin: 0px; padding: 0px;" title="The other features include:

None -- default. Nothing is added.
Add grommets --  add two 1/4" grommets (aka "eyelets") to the top corners of the poster so its easy to hang
Add mats -- Mount the poster on gaterboard and use mats so its ready for framing
Add frame -- Mount and frame the poster and include protective UV resistant acrylic cover

" alt="" /></span></p>


<table class="invisible">
<tr><td class="invisible" style="padding: 0px 4px 2px 0px; width: 20px;">
<input class="formfieldradcb" type="radio" name="ecom--prodaddtocart--posters-0000007--PosterFeatures" id="ecom--prodaddtocart--posters-0000007--PosterFeatures--1" value="PosterOption_01" checked="checked" />
</td><td class="invisible" style="padding: 0px 4px 2px 0px;">None</td></tr>
<tr><td class="invisible" style="padding: 0px 4px 2px 0px; width: 20px;">
<input class="formfieldradcb" type="radio" name="ecom--prodaddtocart--posters-0000007--PosterFeatures" id="ecom--prodaddtocart--posters-0000007--PosterFeatures--2" value="PosterOption_02" />
</td><td class="invisible" style="padding: 0px 4px 2px 0px;">Add Grommets (+ $0.00)</td></tr>
<tr><td class="invisible" style="padding: 0px 4px 2px 0px; width: 20px;">
<input class="formfieldradcb" type="radio" name="ecom--prodaddtocart--posters-0000007--PosterFeatures" id="ecom--prodaddtocart--posters-0000007--PosterFeatures--3" value="PosterOption_03" />
</td><td class="invisible" style="padding: 0px 4px 2px 0px;">Add Colorful Mats (+ $4.95)</td></tr>
<tr><td class="invisible" style="padding: 0px 4px 2px 0px; width: 20px;">
<input class="formfieldradcb" type="radio" name="ecom--prodaddtocart--posters-0000007--PosterFeatures" id="ecom--prodaddtocart--posters-0000007--PosterFeatures--4" value="PosterOption_04" />
</td><td class="invisible" style="padding: 0px 4px 2px 0px;">Add Aluminum Frame (+ $29.95)</td></tr>
</table>

</fieldset>

</td></tr>
</table>
</div>
<div style="height: 5px;"></div>
<p><input class="formbutton" type="submit" name="SUBMIT" id="ecom--prodaddtocart--posters-0000007--SUBMIT" value="Add to Cart" /> <input class="formbutton" type="submit" name="WISHLIST" id="ecom--prodaddtocart--posters-0000007--WISHLIST" value="Add to Wishlist" /></p>
</form>

I only updated PHP from 5.3.28 to 5.6.11 then the problem came to be.
I've made no other changes this year... also, I've noticed the cart will not let me delete
items at all (when i click the red X, the page refreshes fast but no removal occurs)

Is there a way to fix this? Thanks very much,
James

thanks I had a similar issue it was the ssl key.