Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 01-18-2013 05:12:30

west4
Member
From: UK
Registered: 04-16-2008
Posts: 645
Website

Moved Shop to root and now can't see product page...help!

Hi,

Got the cart how I want it ish.. so decided to move it to the root of the site ready to launch, so I copied the subfolder contents to root and re-ran the installer.php to correct the paths, this is more or less working but I can not see any of the product pages now, can see the web site and the categories and sub categories and any products that are set to multi add I can see the multi add display but not the drill down to product page. I need a little help here...

Oh website is: wwwbadgesforschools.com

Just ran the debuger and no errors showed.

Cheers,
Bruce.

Last edited by west4 (01-18-2013 05:16:48)


I'd rather have a full bottle in front of me, than a full frontal labotomy.

Offline

 

#2 01-18-2013 09:24:18

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Moved Shop to root and now can't see product page...help!

Is SEO on ? I would start looking at htacces rules.

John

Offline

 

#3 01-18-2013 09:57:11

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Moved Shop to root and now can't see product page...help!

Looks like this was corrected.  Was most likely a .htaccess SEO rule issue.


Nick Hendler

Offline

 

#4 01-21-2013 03:24:09

west4
Member
From: UK
Registered: 04-16-2008
Posts: 645
Website

Re: Moved Shop to root and now can't see product page...help!

Hi,

OK fixed it... is was a missing ' in the product display file.....
Thanks for your help...

Cheers,
Bruce.

Last edited by west4 (01-21-2013 09:52:11)


I'd rather have a full bottle in front of me, than a full frontal labotomy.

Offline

 

#5 04-29-2015 13:58:09

kgillespie
Member
From: Sandy, Oregon
Registered: 06-10-2004
Posts: 164
Website

Re: Moved Shop to root and now can't see product page...help!

What is the easiest way to move the site from one folder to another? I have vs. 8.0+ installed in a folder called "Store" but want to move it to a new folder and or rename the existing folder to become "Cart" instead. Do I actually make a copy of the whole site folder and rename it? Not sure how to change it and if need to run the installer and or change the config manually etc... Didn't want to break or mess up the license side of things and was hoping it would auto-update upon the move and running of installer etc...  I am not using any kind of SEO either so this should be a simple update change I would think.

Offline

 

#6 05-04-2015 07:23:44

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Moved Shop to root and now can't see product page...help!

First, submit a support ticket to get your license URL resent.  Then you would do a rename of the 'Store' directory to 'Cart'.  Finally, re-running the installer up through and including the registration step will get all your URL changes into the system.  You can close the software installer out after the new registration info is submitted.  You should not / do not need to update your software or run a db reload with the installer or anything like that.


Nick Hendler

Offline

 

Board footer