Kryptronic Software Support Forum

gfb06FLA · 04-14-2015 11:43:26

We have had our online store since August 2013 numbers from our pageview count report have been study between 200,000 to 300,000 per month. In October 2014 I hired someone to do some updating of products, revise shipping options and create a more attractive look to our store, that month we had 215,289 pageview counts. She finished late November and in November 2014 it dropped to 63,187. What happened? Any ideas? It has continued to be 60,000 - 70,000 since then. We need the numbers back up, what can we do.

ThomasGiannou · 04-14-2015 20:59:05

What is the URL to your website?

webmaster · 04-15-2015 07:28:23

Could be a ton of things. We'd need info on what changes were done, what software was updated/replaced. Where the stats you're comparing are coming from, etc.

gfb06FLA · 04-15-2015 11:33:38

Nick,

We are using Clickcart Pro 8. Just put in an order to have you guys do the latest updates for me and talked to Jeff this morning, wow he is such a help always awesome on the telephone.
I got the stats from system dashboard > system > reports > advanced reports detail > pageview totals: last 24 months. Is this information an accurate count of how many times our online store was viewed?
Last October I had a local computer tech company do some work within our online store. They revised or shipping options by adding USPS. Added scrolling pictures on the side of our store. Created a Banner. Added Categories. They completed the work in mid November 2014.

Stats are below
06/14 - 306,248
07/14 - 219,278
08/14 - 310,919
09/14 - 272,390
10/14 - 215,289
11/14 - 63,187
12/14 - 60,787
01/15 - 71,753
02/15 - 65,689
03/15 - 58,873

If those numbers are accurate. I am worried. Help!!

webmaster · 04-16-2015 08:24:20

Do your Google Analytics stats match this, or are you seeing those stats as consistent, leading you to believe the pre-October numbers were inflated? If you don't have Analytics, take a look at your server stats. Something should be available for you to compare. How are sales during the same time period? There are a ton of other things we could look at under a Fresh Eyes Analysis as far as what your site is doing for your business and where you could make improvements, etc.

Kryptronic Software Support Forum

#1 04-14-2015 11:43:26

#'s from our pageview count dropped from 200k to 60k what happened?

#2 04-14-2015 20:59:05

Re: #'s from our pageview count dropped from 200k to 60k what happened?

#3 04-15-2015 07:28:23

Re: #'s from our pageview count dropped from 200k to 60k what happened?

#4 04-15-2015 11:33:38

Re: #'s from our pageview count dropped from 200k to 60k what happened?

#5 04-16-2015 08:24:20

Re: #'s from our pageview count dropped from 200k to 60k what happened?

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