Kryptronic Software Support Forum

dansmith490 · 08-09-2013 08:25:01

Hello,

I have upgraded to v8 from v7 everything went ok, had to modify a files but reasonably fine.

However i am having problem EPDQ as it declining all payments, i get to the payment form and secure checks but it declines the payment and then give me an error on site

Code:

A complete common gateway interface request was not received by the online processor. The request was missing all required parameters.

Here is some lines from my debug file which may help:

Code:

CORE_App::exec_namespace: Loaded namespace base module ECOM_OLP.

CORE_App::namespace_change: Changed namespace to 'procgwresp' for component 'ecom'.

CORE_App::exec_namespace: Executing namespace function 'procgwresp' in the ECOM_OLP class without parameters.

CORE_DB_mysql::xsql_do: The MySQL extension executed statement: SHOW COLUMNS FROM ecom_gateway

CORE_DB_mysql::xtable_info: The MySQL extension provided information on the ecom_gateway table.

CORE_DB::table_column_string: Created column string. Table: ecom_gateway

CORE_DB_mysql::xsql_do: The MySQL extension executed statement: SELECT id, name, active, urltype, dispname, disporder, fieldrc, fieldon, fieldtotal, validrc, refurlstr, transkey, userid, postorder, recursup, incdisp FROM ecom_gateway WHERE active='1' AND urltype='E' ORDER BY id ASC

ECOM_OLP::procgwresp: The procgwresp() method was unable locate an active gateway currently posting to this namespace. CGI form data may be incomplete.

CORE_startup_extremeseo::include_file: Started file: /private/apps/ecom/ECOM/includes/olprelayfail.php

CORE_startup_extremeseo::include_file: Completed file: /private/apps/ecom/ECOM/includes/olprelayfail.php

Can anyone help with this issue?

Many Thanks
Dan

dansmith490 · 08-09-2013 08:53:21

Ok it seems payments are accepted but not still getting same error and order emails are not delivered.

Thanks
Dan

webmaster · 08-12-2013 08:10:57

Make sure you have ePDQ set up to return post data to the URL http://www.yourdomain.com/utilities/ecomrelay.php.

dansmith490 · 08-13-2013 06:14:14

Yeah this is what is set. It was working before with V7 but V8 seems to have broke it somehow? Any other ideas?

webmaster · 08-13-2013 08:39:54

Try accessing that URL in your browser to make sure something comes up for it. Some servers will require the /utilities directory and all .php files in to to have perms level 755. You might be running into that issue.

dansmith490 · 08-15-2013 09:58:32

Yeah i can access it fine, the folders are set to "777", still get the "A complete common gateway interface request was not received by the online processor. The request was missing all required parameters." error.

Many Thanks

webmaster · 08-16-2013 07:14:05

I saw an email/ticket on this. I think the issue is that your ePDQ account is still using the old system (they haven't cut you over to the new one yet) and the store software is using the new system's parameters.

dansmith490 · 09-12-2013 07:15:46

This has now been updated to the new system, but the error is the same. Any more ideas?

Thanks

dansmith490 · 09-12-2013 08:04:55

Is there a new "Form Display Code" i should be using? Or should the same one from V7 work?

webmaster · 09-12-2013 08:25:29

What is the URL of the site? I have a feeling that the return URL is redirecting improperly.

Kryptronic Software Support Forum

#1 08-09-2013 08:25:01

V7 to V8 upgrade

Code:

Code:

#2 08-09-2013 08:53:21

Re: V7 to V8 upgrade

#3 08-12-2013 08:10:57

Re: V7 to V8 upgrade

#4 08-13-2013 06:14:14

Re: V7 to V8 upgrade

#5 08-13-2013 08:39:54

Re: V7 to V8 upgrade

#6 08-15-2013 09:58:32

Re: V7 to V8 upgrade

#7 08-16-2013 07:14:05

Re: V7 to V8 upgrade

#8 09-12-2013 07:15:46

Re: V7 to V8 upgrade

#9 09-12-2013 08:04:55

Re: V7 to V8 upgrade

#10 09-12-2013 08:25:29

Re: V7 to V8 upgrade

Board footer