Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 08-28-2013 00:12:21

mgoff1j
Member
Registered: 01-26-2010
Posts: 17

Offline (Credit Card) process not sending email to site owner

Aloha,

I'm using offline credit card as a payment option.  CC numbers will be run manually at the physical store.  As I'm testing the process, the email is being sent to the person purchasing and no email is coming to the site owner that includes the encrypted data.  I've used this feature before in CCP7.  Any ideas as to what could be wrong?

Much Mahalos!
mgoff1j

Offline

 

#2 08-28-2013 04:37:47

mgoff1j
Member
Registered: 01-26-2010
Posts: 17

Re: Offline (Credit Card) process not sending email to site owner

It appears the offline credit card is working.  Somehow, it took approximately 8 hours for the email with the encrypted data to be sent from the time I placed the order.  Anyone else experience this long of a time lag for order emails to be sent? 

Could have been something going on with my server that I was unaware of.  I'll run some more tests.

Aloha!

Last edited by mgoff1j (08-28-2013 04:44:31)

Offline

 

#3 08-28-2013 07:30:33

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Offline (Credit Card) process not sending email to site owner

Sounds like the mail server was loaded and took some time to get the mail out.  The messages are not delayed in any way - all are sent at the same time by the software when an order is placed.


Nick Hendler

Offline

 

#4 08-28-2013 14:56:40

mgoff1j
Member
Registered: 01-26-2010
Posts: 17

Re: Offline (Credit Card) process not sending email to site owner

Thanks Nick!

Offline

 

Board footer