Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 07-19-2013 18:26:32

Uncletim
Member
From: Boulder, CO
Registered: 08-03-2003
Posts: 375
Website

Splash page does not render in Google Chrome.

I have tried this on a few computers and a fresh install of Chrome.

Try this at home. Load this page in Chrome and Firefox or your other browser of choice.

I cannot get it to render in Chrome at all, but what is weird is this just started happening.

Any ideas? I am scouring my splash page code to try and find some error, but why do the other browsers render it okay?

Thanks.

https://uncletim.com/store/index.php

Offline

 

#2 07-19-2013 18:33:07

Uncletim
Member
From: Boulder, CO
Registered: 08-03-2003
Posts: 375
Website

Re: Splash page does not render in Google Chrome.

It is only happening under ssl? Does that mean my ssl is installed incorrectly?

Offline

 

#3 07-19-2013 19:11:19

Uncletim
Member
From: Boulder, CO
Registered: 08-03-2003
Posts: 375
Website

Re: Splash page does not render in Google Chrome.

I went to the installer again and tried to run the installer to make everything run under SSL.

Here is the error message I get.
Step 5 of 13: Registration Info & Encryption Key
The central server did not approve the request submitted. The server replied with this message: An error was encountered: The application URL used to submit this request does not match the application URL on record for the license key submitted. The application URL on record appears to be currently active. Please contact Kryptronic at kryptronic.com to resolve this issue.

Any ideas on this. I changed the non http to https too!

Offline

 

#4 07-19-2013 19:14:17

Uncletim
Member
From: Boulder, CO
Registered: 08-03-2003
Posts: 375
Website

Re: Splash page does not render in Google Chrome.

I seemed to have fixed this by just putting http in the non https field.

It is still running under SSL.

Offline

 

#5 07-20-2013 10:13:52

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Splash page does not render in Google Chrome.

If you're having a license issue, please submit a free support ticket with your license key in it asking for a reset:

https://kryptronic.com/cms-dynform/TECHTICKET.html

The homepage is rendering fine in my FireFox, MSIE and Chrome browsers.  Just checked.

You ought to talk to Michael at djangobooks.com.  He's another Kryptronic client and is in your target market.  You guys may benefit from working together on something.


Nick Hendler

Offline

 

Board footer