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I recently purchased the BOM xmod and it looks great. But most of the time when I make changes to order status and then click the update button at the top it does not change anything. I get a reassuring green message telling me that updates have been processed, but all the order statuses I change remain as they were, unchanged.
Once or twice it worked OK mostly - updated most of them, but still missed a few randomly.
Any suggestions as to what I might be doing wrong, as this is worse than not having the xmod at all.
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Set up a free ticket in our support section and we'll look at it for you.
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