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#1 10-14-2012 21:23:43

From: New Zealand
Registered: 10-31-2010
Posts: 13

Batch Order Management not updating

I recently purchased the BOM xmod and it looks great.  But most of the time when I make changes to order status and then click the update button at the top it does not change anything.  I get a reassuring green message telling me that updates have been processed, but all the order statuses I change remain as they were, unchanged.

Once or twice it worked OK mostly - updated most of them, but still missed a few randomly.

Any suggestions as to what I might be doing wrong, as this is worse than not having the xmod at all.



#2 10-19-2012 09:03:07

Registered: 07-03-2008
Posts: 147

Re: Batch Order Management not updating

Set up a free ticket in our support section and we'll look at it for you.



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