Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 10-05-2012 10:38:40

Shopper
Member
Registered: 09-10-2007
Posts: 94

The writeconfig() function was unable to save data to the configuratio

Trying to update from version 7 to 8 and get the message "The writeconfig() function was unable to save data to the configuration file." on the first step of the installer. The installer is the one for upgrading the shop.
I changed all permissions from 777 to 755 and back and still get the message.
What to do?

Offline

 

#2 10-05-2012 10:53:48

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: The writeconfig() function was unable to save data to the configuratio

Double-check your permissions.  777 on both the private and public config.php files will work on any server (but Windows servers).  If the permissions on both files are ok, check your disk space to be sure you haven't reached your quota.


Nick Hendler

Offline

 

#3 10-05-2012 11:08:47

Shopper
Member
Registered: 09-10-2007
Posts: 94

Re: The writeconfig() function was unable to save data to the configuratio

It's a linux server.
The directory structure is /home/www/xcs-private-eu for the private folder.
www-folder has 777
xcs-private-eu has 777
config.php in xcs-private-eu has 777

The same applies to the public folder and config.php. All folders above config.php have 777 except /home.
Disk has 500 GB free space.

Offline

 

#4 10-05-2012 12:35:21

Shopper
Member
Registered: 09-10-2007
Posts: 94

Re: The writeconfig() function was unable to save data to the configuratio

Just changed the procedure: I installed a new V8 shop beside of the running V7 version. This worked fine.
Thank you for your help.

Offline

 

#5 10-08-2012 07:23:25

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: The writeconfig() function was unable to save data to the configuratio

Read this on ClickCartPro XCS:

https://kryptronic.com/cms-xmodnewsrss_ … ement.html

We did not build the in-place upgrade to support that pirated software.  Glad you got the install working as a standalone.


Nick Hendler

Offline

 

Board footer