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#1 09-21-2012 06:11:56

victoria@luna-nova.co.uk
Member
Registered: 09-28-2010
Posts: 70

error updating to version 8 - email smtp

hi, i am currently just updating the install to europcart version 8. i get this message at stage 9.


Step 9 of 13: Mail Configuration

An error was encountered while sending the mail message over the Mail connection. Error Information: Failed to connect to auth.smtp.1and1.co.uk:587 [SMTP: Failed to connect socket: Connection refused (code: -1, response: )]

You have selected to configure mail for this software using a connection to a Simple Mail Transfer Protocol (SMTP) server.

Required fields are marked with a star (*). Click the 'Continue' button at the bottom of this page to proceed.




Any advice would be great!

Victoria


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#2 09-21-2012 08:29:02

zanart
Member
From: bedford
Registered: 04-02-2008
Posts: 1706

Re: error updating to version 8 - email smtp

Try
auth.smtp.oneandone.co.uk

Thanks
Rob


Rob

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#3 09-21-2012 09:39:56

salesdesk
Member
Registered: 07-03-2008
Posts: 147

Re: error updating to version 8 - email smtp

If that doesn't work, I always use Sendmail instead. Just run the installer and choose that instead of smtp.  If that fails, phpmail also can avoid issues.

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#4 09-21-2012 10:05:02

victoria@luna-nova.co.uk
Member
Registered: 09-28-2010
Posts: 70

Re: error updating to version 8 - email smtp

Hi Rob,

Tried the auth.smtp.oneandone.co.uk - thats what I originally had :_(

Ill try the sendmail route instead and let you know - thanks Jeff


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#5 09-21-2012 10:10:31

jj1987
Member
From: Orlando, FL
Registered: 07-14-2008
Posts: 502
Website

Re: error updating to version 8 - email smtp

I agree with Jeff, sendmail is so much easier, fewer server side issues.



-James Garrett

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#6 09-21-2012 13:18:42

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: error updating to version 8 - email smtp

Or use the php mail() function.  SMTP is generally necessary on Windows servers only.  I'd go with sendmail if on Linux/Unix.


Nick Hendler

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#7 09-25-2012 09:44:35

victoria@luna-nova.co.uk
Member
Registered: 09-28-2010
Posts: 70

Re: error updating to version 8 - email smtp

hi guys,

worked brilliant!

thanks very much :-)


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