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#1 07-03-2012 09:59:55
- citapinc
- Member
- Registered: 08-16-2008
- Posts: 61
Pre-Authorization on Web Orders
How can I setup CCP 7 so when orders come in they pre-authorize the credit card instead of charging the credit card? What I would like to do is for some products have the card pre-authorized, then authorize the card once the order is verified and confirmed.
This is important because we have been getting a lot of fraud orders recently. This way we can confirm the order with the end user and verify that the order and the person is legit before the card is actually charged saving us a ton of money and charge backs.
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#2 07-03-2012 10:38:07
- larry
- Member
- Registered: 07-21-2003
- Posts: 437
Re: Pre-Authorization on Web Orders
If you use Authorize.net, this post https://forum.kryptronic.com/viewtopic.php?id=22567 will help.
Laurie Stephens
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#4 07-05-2012 18:11:31
- citapinc
- Member
- Registered: 08-16-2008
- Posts: 61
Re: Pre-Authorization on Web Orders
Larry and JJ1987, right now I'm using Offline. My merchant account is with Sage Payment Solutions and currently CCP does not have a merchant gateway written for them. It looks like I'm going to have to write one however before I start coding I would like to see if this feature exists within CCP and if a merchant Gateway is already doing this.
From what I've read so far, it looks like the answer is no. So I guess the real question boils down to this. Is CCP setup to handle PreAuthorizations at order type and Authorization when the order is shipped?
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#5 07-05-2012 18:51:25
Re: Pre-Authorization on Web Orders
citapinc wrote:
Larry and JJ1987, right now I'm using Offline. My merchant account is with Sage Payment Solutions and currently CCP does not have a merchant gateway written for them. It looks like I'm going to have to write one however before I start coding I would like to see if this feature exists within CCP and if a merchant Gateway is already doing this.
From what I've read so far, it looks like the answer is no. So I guess the real question boils down to this. Is CCP setup to handle PreAuthorizations at order type and Authorization when the order is shipped?
Not really. There are "Post order updates" that you could implement to do such, but unless you're a very high volume retailer, I don't know that it's worth the effort.
-James Garrett
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#7 07-06-2012 05:03:53
- Dave
- Member
- Registered: 07-05-2003
- Posts: 11233
Re: Pre-Authorization on Web Orders
citapinc wrote:
My merchant account is with Sage Payment Solutions
How is that different from the SagePay (Protx) Direct - Secure Server gateway that is available with CCP? Changing the processing from sale to authorization should be a simple matter of changing the transaction type in the gateway code. The final authorization for an order that was authorized only would need to be done through Sage though not CCP and that would not get sent back to CCP.
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#8 07-06-2012 11:35:05
- citapinc
- Member
- Registered: 08-16-2008
- Posts: 61
Re: Pre-Authorization on Web Orders
Dave wrote:
citapinc wrote:
My merchant account is with Sage Payment Solutions
How is that different from the SagePay (Protx) Direct - Secure Server gateway that is available with CCP? Changing the processing from sale to authorization should be a simple matter of changing the transaction type in the gateway code. The final authorization for an order that was authorized only would need to be done through Sage though not CCP and that would not get sent back to CCP.
Dave:
SagePay is the UK version of Sage Payment Solutions. However I found out that they are also incompatible with each other. Therefore I couldn't use SagePay for my US Sage Payment Solutions merchant account.
As for the preauthorization to authorization, it looks like I'm out of luck on this. However it would be a nice feature to add down the road.
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